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We’re looking for clever, innovative people to work with us.Nothing about working at Vocus is conventional. We are always working on the edge, taking our customers somewhere new, places where no one else in our industry has ever been able to take them. We think about what our customers want before they even know they want it, and we make sure their experience with us is awesome and refreshing. In some cases, it’s even unbelievable.

We work hard to make a difference, and we celebrate and reward success. We encourage our team members to run with their ideas and be innovative in their approach to their work. We recruit like-minded individuals who we grow, nurture and develop.

We do not aspire to be a “me too” company; we do things differently. This person will be someone who likes change and enjoys getting into the details to drive improvements every single day.

We're growing worldwide. And we're constantly looking for talented individuals at all levels who can deliver the caliber of service our customers require. If you're ready to give us your best, let's talk.
We'd like to invest in you.

GENERAL SUMMARY

Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient
operation of the organization.

ESSENTIAL DUTIES

Answer, screen and transfer inbound phone calls
Receive and direct visitors and clients
General clerical duties including photocopying, fax, and mailing
Maintain electronic and hard copy filing system
Retrieve documents from filing system
Handle requests for information and data
Resolve administrative problems and inquiries
Routing and scheduling orders
Prepare and modify documents including correspondence, reports, drafts, memos, and emails
Open, sort and distribute incoming correspondence
Maintain office supply inventories
Coordinate maintenance of office equipment


EDUCATION / EXPERIENCE / COMPETENCIES
Minimum Required Education: High School Diploma or GED
Desired Experience: 2+ years in customer service or call center environment, logistics experience

Analytical Skills
Strong Fluency user of Windows applications and Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint.
Quickly learn and achieve proficiency in new software applications as needed
Other Technical / Computer Skills


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.