Full Job Description:
Scope of Position: This is a stimulating and rewarding position that entails handling administration and configuration of SharePoint Farms for Corning RD&E organizations. The successful candidate will work on cross-organizational projects and collaborate with scientists and engineers to support their SharePoint needs and provide operational support.
Day-to-Day Responsibilities:
• SharePoint Farm administration and maintenance of RD&E SharePoint farms
• SharePoint configuration, troubleshooting performance issues, tracking site usage metrics etc.
• Prompt resolution of customer complaints about SharePoint (access permissions, storage issues, site migration, etc.)
• Support SharePoint development team in workflow development activities, training, operational support
• Work with external vendor on SharePoint related projects to vet/analyze their implementation and actively participate in providing feedback
• Evangelize best practices and methodologies in usage of SharePoint with our customers
• Actively participate in knowledge transfer both internally and with vendors on professional services engagements
• Interwork with other SharePoint operations and engineering teams in other Corning organizations
• Prepare and present slide decks to senior management and subject matter experts alike on ongoing activities, projects, findings etc.
• Keep abreast with Microsoft’s Office 365 roadmap and its potential impact to Corning’s SharePoint strategy.
Travel Requirements: Limited travel and potential international travel.
Required Education: Bachelor’s in Computer Science or Software Engineering or IT; Microsoft Training and/or Certifications with Office 365 / SharePoint desired
Required Years and Area of Experience: 7+ years of relevant industry experience with at least 3 years of experience in SharePoint Farm Administration/Configuration/Support.  
Required Skills:
• Must have prior experience in administering, developing, and maintaining SharePoint 2010, 2013 (and 2016) portal sites
• Experience investigating and resolving SharePoint performance issues, such as front-end web server performance, indexing performance, and working with the Structured Query Language (SQL).
• Knowledge of troubleshooting techniques for SharePoint configuration and web part issues.
• Knowledge and experience working with and establishing workflows within the SharePoint environment
• Experience with Site layout structure and content and maintenance of sites and sub-sites
• Experience with Central administration functions within SharePoint
• Must possess knowledge of business workflows and have an in depth understanding of the capabilities of SharePoint, Windows SharePoint Services and SharePoint Designer / Visual Studio.
• Responsible for the creation of new site collections, default permissions, etc. Other tasks will include documenting SharePoint configuration and architecture, reviewing and monitoring usage reports, and providing Microsoft Project support to project leaders.
• Installing, configuring, maintaining, upgrading and management the enterprise SharePoint server(s)/virtual machines within the installation processing node/special purpose processing node and or within the cloud.
• Perform daily operational checks to ensure the SharePoint application(s) are operational to ensure uptime.
• Perform server maintenance (patching, STIGs, hot fixes, etc.)
• Ensure services are load balanced within virtual environment
• Develop proper governance plan for all users
• Provide Tier 2 troubleshooting and tech support
• Creation, regular review, and revision of documents
• Prepares internal software design documentation
• Ensure compliance of an IT system with regulatory requirements and business processes
• Provides monitoring of the system through usage analysis and tuning
• Provides user support for hardware and software
• Must be a team player, resolve issues and working through complex concepts in consultation with other team members
Desired Skills:
• Familiarity with using PowerShell, ASP.NET, JavaScript, Visual Studio, Microsoft Team System, Cascading Style Sheets, HMTL and other Microsoft-based technologies.
• Familiarity with working on relational databases, columnar databases, and data warehouse platforms such as MySQL, Oracle, SQL Server, etc.
• Experience with Office 365 environments including SharePoint Online
• Experience using Data visualization, Reporting and BI platforms like Powerbase, Tableau, SIS, Excel, etc.
• Effective listening to develop detailed understanding of customer needs
• Able to communicate to different audiences, including IT, engineering, laboratory, and scientific organizations.
• Flexible with respect to travel to international sites