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About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

Life at TTEC

As a global company, we're always on. When one of us is going to bed, a coworker half-way around the world has already had their coffee (or tea) and is ready to grab the baton and run with it. We work at a fast pace around here and we're not one for keeping the status quo. But just because we're busy, it doesn't mean we don't know how to have fun. We're passionate about throwing company events that bring us together to laugh and celebrate each other's achievements. We're also big on taking time out for professional development and giving back. So, if you're looking for a work-life full of purpose, passion and career potential, keep reading…

As a TTEC Healthcare Licensed Insurance Agent, You'll Enjoy

• All license fees provided by TTEC as your employer

• Continuing education paid by TTEC

• Fun, talented and witty teammates

• Knowledgeable, encouraging, supportive and present leadership

• Family-friendly environment

• Free-spirited, theme-based employee events

• Diverse and community-minded organization

• Career-growth and lots of learning opportunities for aspiring minds

• And yes…all the competitive performance bonus opportunities and benefits you'd expect

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.

On a typical day, you'll

• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs

• Be providing full life cycle customer service and sales where you could accept inbound or might be calling out to provide follow up

• Open and maintain customer accounts and information

• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner

• Resolve customer technical issues with patience and understanding

• Identify additional needs customers may have and help them to upgrade products or services


Why You? What You Bring

• Current Health insurance license

• Minimum six (6) months sales experience

• Ability to adapt and excel in a fast-paced work environment

• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)

• High school diploma or equivalent is the minimum and… with education… more is better

• Handy with MS Windows and other computer applications

• The passion and drive to make a difference


Join Us

We encourage you to visit us at 4000 Fort Campbell Blvd., Hopkinsville KY, 42240 Mondays through Fridays, 9 AM to 3 PM, text 'TTEC' to 97211 or apply online today:

1. Click on the Apply Now button.

2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

3. Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

If you're a military veteran, active duty guard or reserves, or a military spouse

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!