IT Help Desk Analyst (Technical Support Jobs)

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Job ID 696884  In Category: Technical Support

IT Help Desk Analyst

Location: Woodland Hills, California
Job Type: Full Time
Salary: Not Specified
Experience Desired: 0 - 2 Years
Last Update: Nov 15, 2019 07:12:35 AM
Full Job Description:

Job Summary

IT Help Desk Analyst

The IT Help Desk Analyst responds to trouble tickets and telephone requests for technical support on a team of 6. Other duties include installing and removing software from computer systems, diagnosing and repairing technical issues. There is some documentation and tracking of issues in a CRM tool. As the first line of response, the Help Desk Analyst will provide first contact resolution whenever possible and will escalate incidents to other IT teams if needed.

Visit here for full job summary:

www.ostechnical.com/jobs/

Company Type: Staffing Firm
Contact Name : OS Technical
Contact Phone: (949) 442-1980
Contact Email  :
Number of Views: 335
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