Hiring Company: ManpowerGroup
Location: Customer Service Representative,
New Jersey
Job Type: Full Time
Salary: Not Specified
Experience Desired: 0 - 2 Years
Last Update: Dec 15, 2019 11:33:45 PM
Full Job Description:
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
Company Type: Staffing Firm
Contact Name : Julie Howard
Contact Phone: (None)
Contact Email :
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