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When everything's connected, how we connect is everything… and we'd like to connect with you too! We are looking for you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TTEC in Paducah, Kentucky.

About TTEC

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.

What You'll be Doing

You take a problem and turn it into a solution. Delivering amazing experiences brings a smile to your face and you find it very rewarding. You'll use your “get it done”, high-energy, professional approach to answer in-bound calls (and emails) from customers. You'll help people every single day by taking calls, actively listening to understand customers' needs, and answering questions.



As a TTEC Customer Experience Champion, You'll Enjoy:

• School. Work. Life. We can help you balance it all. You can create your own 30 hour (or more) weekly work schedule at TTEC Paducah, after training.

• Fun, talented and witty teammates

• Knowledgeable, encouraging, and present leadership

• Family-friendly environment

• Free-spirited, theme-based employee events

• Diverse and community-minded organization

• Career-growth and lots of learning opportunities for aspiring minds

• And yes…$12.50/hr base and all the competitive performance bonus opportunities and benefits you'd expect such as tuition fee reimbursement.



On a typical day, you'll



• Consult with customers on health-related products and services to provide the best solutions for their health and financial well-being

• Open and maintain customer accounts and information

• Resolve customer technical issues with patience and understanding

• Identify additional needs customers may have and help them to upgrade products or services



Why You? What You Bring:

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:

• Excellent communication skills – for us that means you can adapt to new and different situations, read the behavior of others, have difficult conversations with ease, and defuse and resolve conflict. In other words, you have the gift of gab

• Empathy is the key – it’s so important it bears repeating

• Ability to adapt and excel in a fast-paced work environment

• High school diploma or equivalent is the minimum and… with education… more is better

• Handy with MS Windows and other computer applications

• The passion and drive to make a difference



Apply Today: We encourage you to visit us at 2301 McCracken Blvd., Paducah, Kentucky, 42003 or apply online today:

Click on the Apply Now button.

You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.


Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

If you're a military veteran, active duty guard or reserves, or a military spouse:

We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!


For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.



As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.

#TUSAJ #Nexxt
https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=02LG1&src=JB-15289