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Job Title: Lead Business Analyst

Location: US-CA-Milpitas



Responsibilities:

Work with cross-functional, geographically dispersed teams to improve, define and manage new business processes and help develop overall technology solution design.
Assess existing processes and make improvement recommendations based on customer experience, cycle time and risk/reward analysis.
Assess and define business problems, identify options, assemble and analyze relevant supporting data, and shape recommendations for management approval
Determining methods and procedures on new tasks, establishing these for the assignment and coordinating activities with other employees while leading a small team and demonstrating a good leadership within the team
Coordinate meetings with clients, document and distribute meeting minutes, ensure actions items are completed on time, communicate project status, escalate issues to management as appropriate. The scope of engagement can be highly variable & can include core strategy development, large scale implementation & process optimization.
Collaborate with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal and external customers, to understand requirements and develop needs according to business requirements
Be a thought leader, understand the latest trends and capabilities to implement modern and successful solutions and enforce industry standards, principles and practices.
Contributing to your BU/Practice by
Documenting your learnings from the current work and engaging in the external tech community by writing blogs, contributing in Github, Stack overflow, meetups / conferences etc.
Keep updated on the latest technologies with technology trainings and certifications
Actively participate in organization level activities and events related to learning, formal training, interviewing, special projects etc.
Qualifications:

REQUIRED

Bachelor’s Degree in Computer Science or Business Management.
8-10 years’ relevant experience
Creating and executing business acceptance test cases (BAT)
Knowledge of Cisco Partner Ecosystem & Partner programs will be a plus.
Experience managing team of 4-6 people, and conducting weekly/monthly service review with Client management.
Experience in talking to stake holders and gathering functional requirements.
Experience in documenting AS-IS process.
Creating Mock-ups/wireframes of ‘TO BE’ systems
Creating and refining user stories and acceptance criteria.
Good with SQL
PREFERRED

Master’s degree in Finance or Business Management
Familiarity with Anaplan, Oracle PLSQL or Miscrosoft SQL Server TSQL
Familiar with Project management tool Rally or Jira, and experience working in agile development environment.
Should have produced white papers & internally produced research on relevant changes occurring in the business sphere & general economy.
Experience with project management tools/systems a plus.
Basic knowledge of sales and product management principles and practices a plus.