Support Engineer (L3) (Remote Europe)
Company
Lago
Location
Paris, Ile-de-France, France
Salary
$70,000 - $100,000 per YEAR
Type
full-time
Work Schedule
full time
Work Location
remote
Job Description
Join Lago as a Support Engineer (L3) and work with innovative startups. As a core engineer, you'll debug customer environments, ship fixes, and ensure Lago runs reliably at scale. Collaborate with Core Engineering, Product, and Forward-Deployed teams to turn customer interactions into product insights and reliability improvements. With a strong focus on reliability and proactivity, you'll own tasks, drive them to completion, and adapt quickly. This is a full-time, remote opportunity with a scheduled on-call rotation, offering a salary range of $70,000 - $100,000 per year.
Full Description
Lago is a leading open-source billing platform that empowers businesses to build flexible pricing models and scale with confidence. With over $22 million in funding and 8,000 stars on GitHub, we're a high-performing team that values reliability and proactivity. As a Support Engineer (L3), you'll investigate, reproduce, and resolve production issues across our stack, including Ruby on Rails, PostgreSQL, Redis, Kafka, and React. You'll collaborate with cross-functional teams, perform root-cause analysis, and propose preventive improvements. With opportunities for growth and professional development, this role is perfect for ambitious individuals who thrive in fast-paced environments.
Key Skills
Ruby on RailsPostgreSQLReactDebuggingProblem-Solving