Customer Engineer
Company
Emerge Career
Location
New York, New York, United States
Salary
$90,000 - $120,000 per YEAR
Type
full-time
Work Schedule
full time
Work Location
office
Job Description
Join Emerge Career as a Customer Engineer to help manage customer support across text messages and email at scale. Build systems to serve thousands of users and create pathways to real second chances.
Full Description
Emerge Career is a Y Combinator-backed company that aims to break the cycle of poverty and incarceration by providing workforce development and job training to justice-impacted individuals. With a mission to become the country's unified workforce development system, Emerge Career has already outperformed traditional job centers in two states, achieving an 89% graduation rate and 92% employment rate. The company is looking for a Customer Engineer to help build systems capable of serving thousands of users and create a supportive infrastructure for its growing user base.
Key Skills
Customer SupportSystem BuildingInfrastructure DevelopmentUser ExperienceTechnical Skills