At Netflix, the Director of Program Management in Marketing Operations plays a pivotal role in orchestrating complex, cross-functional initiatives that power our global marketing efforts. This leadership position drives operational excellence, ensuring seamless execution of campaigns that captivate audiences and fuel subscriber growth across entertainment markets. Your strategic oversight will directly influence Netflix's ability to innovate and scale marketing operations in a dynamic, data-driven environment. As Director, you will lead the development and implementation of program roadmaps for marketing operations, collaborating daily with creative, product, analytics, and executive teams to align on priorities. Weekly, you'll facilitate cross-departmental syncs, track progress against KPIs like campaign launch timelines and ROI metrics, and mitigate risks through proactive issue resolution. Monthly responsibilities include delivering executive reports on program performance, optimizing resource allocation for multi-channel campaigns, and spearheading process improvements using agile methodologies. You will manage a team of program managers, mentor junior staff, and partner with regional marketing leads to execute global initiatives, such as personalized content promotions and partnership activations, ensuring all deliverables meet Netflix's high standards for innovation and efficiency. Success requires a bachelor's degree in marketing, business, or a related field, plus 10+ years of progressive experience in program management within marketing operations or advertising tech. Expertise in tools like Asana, Jira, Workfront, and Google Workspace is essential, alongside proficiency in analytics platforms such as Google Analytics, Amplitude, or Tableau for performance tracking. Deep knowledge of digital marketing ecosystems, including CRM systems like Salesforce Marketing Cloud and ad platforms like Google Ads or Meta Business Suite, is mandatory. Preferred qualifications include PMP or Agile certifications and prior leadership in entertainment or consumer tech industries. Beyond technical prowess, you excel in strategic thinking, stakeholder management, and fostering collaborative environments. Strong communication skills enable you to influence C-suite leaders and rally diverse teams toward shared goals. Your leadership acumen shines in mentoring talent, driving change management, and cultivating a culture of accountability and creativity. Adaptability to fast-paced settings and a passion for data-informed decision-making are key competencies for thriving at Netflix. Netflix is the world's leading streaming entertainment service, with over 260 million paid memberships in 190 countries, fueled by a mission to entertain the world. Our Los Angeles marketing team operates in a collaborative, innovative hub blending creative storytelling with cutting-edge tech. We embrace a culture of freedom and responsibility, offering flexible work arrangements, continuous feedback, and a focus on bold ideas that redefine entertainment. Compensation is competitive and not specified publicly, reflecting market rates for director-level roles, with comprehensive benefits including health, dental, vision insurance, 401(k) matching, and generous PTO. Perks feature stock options, wellness stipends, parental leave, learning budgets, and access to exclusive events. Full-time employment supports hybrid flexibility for work-life balance. Advance your career through leadership tracks into VP roles, with ample professional development via internal programs, conferences, and mentorship. Netflix invests in your growth to tackle bigger challenges. Apply via our careers site to join a team shaping the future of entertainment.