At GIVENCHY, the Retail Operations Manager anchors daily excellence at our iconic New York flagship, ensuring every client interaction embodies Parisian elegance fused with Manhattan dynamism. This pivotal role shapes operational rhythms that sustain our position as a luxury vanguard, blending heritage craftsmanship with forward-thinking retail strategies in the heart of fashion's epicenter. Spearhead inventory orchestration across high-volume seasonal collections, forecasting demand spikes during Fashion Week and holiday surges. Collaborate with visual merchandisers to craft immersive displays that captivate discerning shoppers, while refining point-of-sale protocols to minimize transaction friction. Oversee a team of 20 associates through targeted coaching sessions, resolving real-time challenges like VIP client escalations and supply chain hiccups. Drive boutique revenue targets by analyzing footfall patterns and piloting exclusive in-store events that amplify GIVENCHY's cultural resonance. Partner with corporate analytics to integrate cutting-edge POS systems, ensuring data-driven decisions enhance operational fluidity. Candidates bring a bachelor's degree in business administration or fashion management, coupled with 7+ years in luxury retail operations, ideally within high-end boutiques. Proficiency in retail software like Lightspeed or Oracle Retail is essential, alongside fluency in client relationship management tools. Prior New York market exposure sharpens competitive edge. Excel in crisis navigation during peak retail pressures, wielding sharp analytical acumen to dissect sales metrics and pivot strategies swiftly. Cultivate team synergy through inspirational leadership, fostering a culture of meticulous service and innovative problem-solving tailored to luxury clientele. Mastery of visual standards and trend forecasting distinguishes standout performers. GIVENCHY nurtures a collaborative milieu where creative minds converge in our Soho-inspired workspaces, blending French atelier precision with New York hustle. Dynamic teams propel career ascent through mentorship programs and global rotation opportunities, fueling long-term growth in luxury retail. Market-rate compensation anchors a robust package featuring comprehensive health coverage, generous PTO, and exclusive employee discounts on GIVENCHY collections.