At Safeway, our Retail Sales and Store Support Associates are the heartbeat of our stores, delivering outstanding customer experiences that keep shoppers coming back. This role is pivotal in driving sales growth, ensuring smooth store operations, and fostering a positive environment that reflects our commitment to community and quality service. You'll make a direct impact on our success by engaging customers, optimizing product displays, and contributing to a thriving retail atmosphere in San Jose. Your day-to-day will involve greeting customers warmly upon entry, understanding their needs, and recommending products to boost sales and satisfaction. You'll actively stock shelves, organize merchandise displays to attract shoppers, and maintain inventory accuracy through regular checks and restocking. Expect to process transactions efficiently at checkout, handle returns or exchanges with professionalism, and resolve customer inquiries promptly to ensure loyalty. Weekly tasks include collaborating with store teams to execute promotional setups, monitor sales metrics like units sold and revenue targets, and report insights to management for better decision-making. You'll also assist in store cleaning and organization, support cashier teams during peak hours, and participate in monthly inventory audits to track stock levels and reduce shrinkage. In busier periods, you may help with order fulfillment for online pickups, working closely with department leads and logistics staff to meet delivery deadlines. Leadership opportunities arise in training new hires on best practices, emphasizing teamwork and efficiency across departments. Ideal candidates bring a high school diploma or equivalent, with at least one year of customer-facing retail experience preferred. Familiarity with point-of-sale systems and basic inventory software is essential, along with a valid driver's license for any light delivery support. No specific degree is required, but knowledge of grocery retail operations, food safety standards, and merchandising principles will set you apart. Certifications in customer service or retail management are a plus, though not mandatory, as we provide on-the-job training to align with Safeway's high standards. Success demands strong communication skills to interact effectively with diverse customers and teammates, alongside problem-solving abilities to handle complaints swiftly. You'll need physical stamina for lifting up to 50 pounds, standing for extended periods, and navigating a fast-paced store floor. Technical proficiency with scanners, registers, and digital ordering tools is key, complemented by adaptability, attention to detail, and a customer-first mindset. Team collaboration and a positive attitude thrive in our supportive environment. Safeway, a cornerstone of Albertsons Companies, has served communities for decades with fresh groceries and everyday essentials, guided by values of integrity, respect, and service excellence. Our San Jose store features a collaborative team structure with departments like produce, bakery, and deli working in unison. We cultivate an inclusive culture emphasizing work-life balance, employee recognition, and community involvement, making us a unique place to build your career in a vibrant, people-focused setting. We offer competitive compensation, though salary details are not specified at this time, paired with comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement savings with company match, and paid time off starting at two weeks. Additional perks encompass employee discounts on groceries, flexible scheduling for students or parents, tuition reimbursement for career growth, and performance-based bonuses. Opportunities for overtime pay and wellness programs round out our commitment to your well-being. Advance your career through internal promotions to roles like department manager or district trainer, with ongoing training via Safeway University. We invest in your development with leadership workshops and skill-building sessions. To apply, visit our careers portal, submit your resume, and join our team—interviews begin promptly for qualified applicants.