At Lensa, a forward-thinking firm rooted in Augusta, GA, the Remote Patient Registration & Scheduler plays a pivotal role in bridging healthcare delivery and efficient business processes. This position ensures patients receive swift, accurate registration while integrating insurance details seamlessly into our operational framework. Working remotely, you'll support providers by managing critical entry points for care, reducing delays and enhancing satisfaction in a competitive industry landscape. Daily tasks center on verifying patient insurance eligibility through specialized portals like Availity and Change Healthcare, confirming coverage details to prevent claim denials. You'll schedule appointments across multi-provider calendars using EHR-integrated tools such as Epic or Cerner, prioritizing urgent cases and accommodating no-show buffers. Expect to register new patients by collecting demographic data, updating records in real-time, and coordinating with billing teams for pre-authorizations. Collaboration with clinical staff involves triaging scheduling conflicts via secure messaging platforms, while generating daily reports on registration volumes and insurance trends to inform business decisions. Routine audits of scheduler accuracy maintain compliance with HIPAA standards, all executed from a home-based setup. Candidates need a high school diploma or equivalent, with at least 2 years in medical office administration or insurance processing. Familiarity with ICD-10 coding and CPT procedures is essential, alongside proficiency in EHR systems. Previous remote work experience and basic medical terminology knowledge stand out. A typing speed of 50 WPM ensures efficiency in data entry. Success demands sharp attention to detail for error-free registrations, alongside strong multitasking to juggle multiple patient interactions. Proficiency in Microsoft Office Suite and virtual communication tools like Zoom supports remote collaboration. Empathy shines in patient-facing calls, while analytical skills help spot scheduling bottlenecks. Adaptability to shifting priorities in a fast-paced healthcare environment proves invaluable. Lensa fosters a supportive remote culture emphasizing work-life balance and continuous learning. Teams connect via weekly virtual huddles, with ample opportunities for professional development through online certifications. Innovation thrives in our collaborative Augusta-based network. We provide competitive compensation aligned with market rates, comprehensive health insurance, generous PTO, and remote work stipends.