A
Technical Support Specialist
A
Technical Support Specialist
Atos•United States
today
Full-timeHybrid
Company
Atos
Location
United States
Type
full-time
Work Schedule
full time
Work Location
hybrid
Atos•United States
today
Full-timeHybrid
Company
Atos
Location
United States
Type
full-time
Work Schedule
full time
Work Location
hybrid
Job Description
Atos seeks a Technical Support Specialist to resolve complex IT issues for enterprise clients across the US. Leverage your troubleshooting expertise to ensure seamless business operations and high client satisfaction. Join a global leader in digital transformation with cutting-edge tools.
Full Description
Technical Support Specialist at Atos drives IT reliability for US business clients.
Handle tier-2 support tickets on Windows servers and cloud platforms. Diagnose network disruptions using Wireshark and Remedy. Guide users through ERP system recoveries via remote sessions. Contribute to quarterly knowledge base enhancements for faster resolutions.
Bachelor's in IT or related field. 3+ years in support roles. Proficient in Active Directory, VMware, and SQL queries. CompTIA A+ certification preferred.
Master diagnostic scripting in PowerShell. Excel in clear client communication.
Dynamic global culture.
Competitive compensation package.
Key Skills
Wireshark troubleshootingPowerShell scriptingActive DirectoryClient communicationVMware administration