American Airlines hires a full-time Customer Service Agent for the San Francisco Bay Area hubs. Assist passengers with check-ins, boarding passes, and baggage claims at busy terminals. Resolve flight delays, cancellations, and special requests swiftly. Coordinate with ground crews during peak traffic at SFO and nearby airports. Manage high-volume inquiries via phone, counter, and digital channels daily. High school diploma required. At least one year in hospitality or retail service. Proficient in reservation systems like Sabre. FAA security training preferred. Master multilingual communication. Excel in fast-paced problem-solving. Team-driven culture. Competitive compensation package.