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Customer Service Rep / Call Center - 100% Remote
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Customer Service Rep / Call Center - 100% Remote
Orchestrate Consulting Group•United States
today
Full-timeRemote
Company
Orchestrate Consulting Group
Location
United States
Type
full-time
Work Schedule
full time
Work Location
remote
Orchestrate Consulting Group•United States
today
Full-timeRemote
Company
Orchestrate Consulting Group
Location
United States
Type
full-time
Work Schedule
full time
Work Location
remote
Job Description
Orchestrate Consulting Group seeks a remote Customer Service Rep to manage high-volume calls for business clients. Deliver precise resolutions and foster client loyalty from home. Enjoy flexible full-time remote work with growth potential in dynamic consulting environment. (248 characters)
Full Description
Join Orchestrate Consulting Group as a Customer Service Representative in our 100% remote call center team.
Handle inbound calls from business clients nationwide. Resolve inquiries on service disruptions, billing discrepancies, and consulting project updates using CRM systems. Escalate complex issues to specialists daily. Track resolution metrics to support consulting deliverables.
High school diploma required. Minimum 1 year call center experience. Proficient in Zendesk, Salesforce, and Microsoft Teams. Typing speed of 40 WPM essential.
Excel in active listening. Master multitasking under pressure.
Collaborative remote culture.
Competitive compensation package.
Key Skills
Zendesk proficiencyActive listeningCRM navigationMultitaskingClient issue resolution