Evermore Travel LLC, a Florida-based travel firm, needs a Customer Service Specialist for hotel and cruise bookings. Respond to client inquiries via phone and email about accommodations and voyages. Process bookings using our proprietary reservation platform. Coordinate with hotels and cruise lines to confirm availability and special requests. Resolve issues swiftly to maintain high satisfaction rates. Day-to-day involves managing 50+ bookings and upselling premium options. High school diploma required; associate degree preferred. At least 2 years in travel or hospitality service. Proficient in CRM tools like Salesforce and booking software such as Sabre.