Join Kern Medical as the Manager of Outpatient Practice for the Medicine Clinic at our main medical center (MMC) in Bakersfield, California. This pivotal leadership role drives the success of outpatient services by ensuring seamless operations, exceptional patient experiences, and alignment with organizational goals. Your expertise will directly impact patient outcomes, team performance, and the clinic's reputation as a cornerstone of community healthcare, fostering a culture of excellence and innovation in a high-volume medical setting. In this role, you will oversee all aspects of clinic operations, including staff scheduling, resource allocation, and workflow optimization to maximize efficiency and patient throughput. Daily tasks involve monitoring patient flow, resolving operational bottlenecks, and conducting quality assurance checks on clinical processes. Weekly, you will lead team meetings to review performance metrics such as appointment adherence rates, patient satisfaction scores, and wait times, implementing corrective actions as needed. Monthly responsibilities include preparing detailed reports on key performance indicators (KPIs) like revenue cycle management, compliance audit results, and staff productivity for senior leadership. You will manage a team of clinical and administrative staff, handling recruitment, training, performance evaluations, and disciplinary actions to build a high-performing unit. Collaboration is key: partner with physicians, nursing directors, billing departments, and external vendors to enhance service delivery, introduce process improvements, and ensure regulatory compliance with HIPAA, OSHA, and Joint Commission standards. Additionally, you will spearhead projects like electronic health record (EHR) system upgrades, patient engagement initiatives, and cost-reduction strategies, delivering measurable results such as 20% improved turnaround times or higher patient retention rates. Candidates must hold a Bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field; a Master's degree (MHA, MSN, or MBA) is strongly preferred. A minimum of 5-7 years of progressive experience in outpatient clinic management or healthcare operations is required, with at least 3 years in a supervisory capacity. Proven expertise in healthcare management software like Epic or Cerner, along with proficiency in Microsoft Office Suite for reporting, is essential. Knowledge of California healthcare regulations, reimbursement models (Medicare/Medi-Cal), and accreditation processes is mandatory. Current California RN license or healthcare-related certification (e.g., Lean Six Sigma, CPMSM) will set you apart. Strong financial acumen for budgeting and revenue optimization is critical. Success demands exceptional leadership and communication skills to motivate diverse teams and engage stakeholders effectively. Technical proficiency in data analytics tools for tracking KPIs, coupled with problem-solving abilities to address complex operational challenges, is vital. You should excel in change management, fostering a patient-centered culture while adapting to evolving healthcare trends like telehealth integration and value-based care. Emotional intelligence, strategic thinking, and a commitment to diversity, equity, and inclusion will enable you to thrive in this multifaceted role. Kern Medical, a public healthcare system in Bakersfield, CA, is dedicated to providing compassionate, high-quality care to the diverse Kern County community. Our mission emphasizes accessible services, medical education, and innovation through our Level II Trauma Center and specialty clinics. The Medicine Clinic team operates in a collaborative, fast-paced environment with a focus on work-life balance, professional growth, and employee wellness. What sets us apart is our commitment to community impact and a supportive culture that values long-term careers. We offer competitive compensation (salary not specified; commensurate with experience), comprehensive health benefits including medical, dental, vision, and life insurance, plus a robust 401(k) retirement plan with employer match. Enjoy generous paid time off (PTO), paid holidays, tuition reimbursement for advanced degrees, and wellness programs. Additional perks include flexible scheduling options, employee assistance programs, and opportunities for on-site childcare discounts. Advance your career with clear paths to director-level roles, executive leadership, and specialized training in healthcare innovation. We invest in your growth through mentorship, leadership development workshops, and conference attendance. To apply, visit our careers portal or submit your resume highlighting relevant experience today—join us in transforming healthcare delivery.