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Store Operations Manager (GM)

Insomnia CookiesPhiladelphia, PA
A week ago
Full-timeOffice

Company

Insomnia Cookies

Location

Philadelphia, PA

Type

full-time

Work Schedule

full time

Work Location

office

Job Description

Lead Insomnia Cookies' Philadelphia store as Operations Manager. Drive sales, manage teams, and ensure warm cookie magic delights customers nightly. Thrive in fast-paced bakery retail with growth potential in a beloved local brand.

Full Description

Oversee all operations at Insomnia Cookies' high-volume Philadelphia store. Deliver exceptional customer experiences with fresh-baked midnight treats. Manage daily store activities including inventory control, staff scheduling, and sales targets. Train teams on cookie production standards and hygiene protocols. Analyze foot traffic patterns to optimize shift layouts during peak Philly night hours. Launch seasonal promotions tied to local events like Eagles games. Hold high school diploma or equivalent. Bring 3+ years in retail management, ideally food service. Proficient in POS systems like Square and inventory software. Food handler certification required. Excel in team leadership. Master demand forecasting. Fun, high-energy vibe. Competitive pay package.

Key Skills

team leadershipinventory managementsales optimizationcustomer servicePOS proficiency