FIJI Water, the iconic premium water brand, hires a Part-time Associate for DTC Customer Service in Los Angeles, CA. Respond to customer emails and chats about orders, shipments, and product details. Process returns and refunds swiftly using Zendesk and Shopify tools. Track satisfaction metrics to refine service for direct online sales. Collaborate with logistics on delivery hiccups daily. High school diploma required. 1+ year in customer support or retail. Proficient in CRM software, email systems, and basic Excel. Strong phone etiquette essential. Excel in multitasking and empathy. Master clear written communication. Vibrant, wellness-focused culture. Competitive part-time pay and benefits.