Technical Support Analyst at Privia Health supports digital tools for value-based care delivery. Handle tier-2 support tickets for EHR integrations and practice management systems. Diagnose connectivity problems across multi-site clinics using remote desktop protocols. Resolve user queries on billing modules and patient portals daily. Lead small-scale updates to support workflows quarterly. Bachelor's in IT or related field required. 2+ years in healthcare tech support. Proficient in ServiceNow, Active Directory, and SQL queries. CompTIA A+ certification preferred. Excel in problem-solving and clear communication. Collaborative culture drives innovation. Competitive compensation offered.