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Level 1 Desktop Support Analyst
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Level 1 Desktop Support Analyst
True Group, Inc.•Greater Chicago Area
A week ago
Full-timeOffice
Company
True Group, Inc.
Location
Greater Chicago Area
Type
full-time
Work Schedule
full time
Work Location
office
True Group, Inc.•Greater Chicago Area
A week ago
Full-timeOffice
Company
True Group, Inc.
Location
Greater Chicago Area
Type
full-time
Work Schedule
full time
Work Location
office
Job Description
True Group, Inc. seeks a Level 1 Desktop Support Analyst in the Greater Chicago Area to resolve hardware and software issues for business users. Deliver swift technical aid to sustain seamless operations across our dynamic enterprise. Advance your IT career with hands-on support in a collaborative setting. (248 characters)
Full Description
True Group, Inc. hires a Level 1 Desktop Support Analyst to manage end-user tech needs in the Greater Chicago Area.
Handle daily tickets for desktop glitches, printer jams, and software setups. Troubleshoot Windows systems and Office apps remotely or onsite. Image new laptops for staff rollouts and support video conferencing tools quarterly.
Hold an associate degree in IT or equivalent. Bring 1-2 years in helpdesk roles. Master Active Directory, MS Office, and basic networking. CompTIA A+ certification preferred.
Excel in Windows troubleshooting and customer service.
Collaborative team environment.
Competitive compensation package.
Key Skills
Windows troubleshootingActive DirectoryCustomer serviceHardware supportTicketing systems