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District Manager

Everyday Coffee CompanyCharlotte, NC
A week ago
Field

Company

Everyday Coffee Company

Location

Charlotte, NC

Work Schedule

full time

Work Location

field

Job Description

Everyday Coffee Company seeks a dynamic District Manager in Charlotte, NC to oversee multiple retail locations, drive sales growth, and ensure exceptional customer experiences. Lead teams to uphold brand standards and achieve operational excellence in a fast-paced environment.

Full Description

Join Everyday Coffee Company as a District Manager in Charlotte, NC, where you'll play a pivotal role in expanding our beloved coffee chain across the region. This leadership position is crucial for driving operational success, fostering team development, and delivering the consistent, high-quality customer experiences that define our brand. Your strategic oversight will directly impact revenue growth, store performance, and customer loyalty, contributing to our mission of bringing joy through every cup. As District Manager, your day-to-day involves visiting multiple stores weekly to conduct performance audits, coach store managers on best practices, and analyze sales data to identify trends. You'll develop and execute district-wide strategies, such as merchandising initiatives and promotional campaigns, while monitoring key metrics like sales per square foot, labor costs, and customer satisfaction scores. Monthly responsibilities include preparing detailed reports for senior leadership, conducting team training sessions on food safety and customer service, and collaborating with regional directors to align on inventory management. You'll hire, train, and mentor store managers, handle escalated customer issues, ensure compliance with health regulations, and lead district meetings to boost morale and share successes. Expect to manage budgets, forecast staffing needs, and implement cost-saving measures without compromising quality. Candidates must possess a bachelor's degree in business administration, hospitality management, or a related field, along with at least 5-7 years of progressive experience in multi-unit retail or restaurant management. Proven track record in the food and beverage industry is essential, particularly with quick-service operations. Proficiency in POS systems, inventory software like Toast or Square, and Microsoft Office Suite is required. A valid driver's license and flexibility for travel across the district are mandatory, as is familiarity with local labor laws and health codes. Certifications in food safety (ServSafe) and leadership training are highly preferred. Success in this role demands strong leadership and communication skills to inspire diverse teams, alongside analytical abilities to interpret data and make data-driven decisions. You'll excel with exceptional problem-solving under pressure, adaptability in a dynamic retail environment, and a customer-centric mindset. Industry competencies include expertise in merchandising, staff scheduling, and loss prevention, paired with a passion for coffee culture and hospitality. Everyday Coffee Company is a vibrant, customer-focused chain committed to sourcing sustainable beans and creating welcoming spaces for communities in Charlotte and beyond. Our culture emphasizes teamwork, innovation, and work-life balance, with a flat hierarchy that empowers managers to make impactful decisions. We foster a supportive environment where baristas and leaders alike thrive through recognition programs and collaborative events. We offer competitive compensation with performance-based bonuses, though specific salary details are not specified at this time. Comprehensive benefits include health, dental, and vision insurance, 401(k) matching, paid time off starting at 15 days annually, and employee discounts on coffee and merchandise. Additional perks feature flexible scheduling, company vehicle for district travel, professional development stipends, and opportunities for stock options based on tenure. Advance your career with clear paths to Regional Director or corporate roles, supported by ongoing training, mentorship, and leadership workshops. Apply today by submitting your resume and cover letter through our careers portal to join our growing team and brew your future with Everyday Coffee Company.

Key Skills

Multi-unit managementTeam leadershipSales analysisCustomer serviceInventory control