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Supervisor

SKIMSWashington, DC
This week
Hybrid

Company

SKIMS

Location

Washington, DC

Work Schedule

full time

Work Location

hybrid

Job Description

SKIMS is seeking a dynamic Sales Supervisor in Washington, DC to lead the sales team, drive revenue growth, and elevate the customer experience for our premium shapewear brand. Oversee daily operations, coach staff, and achieve ambitious sales targets in a fast-paced retail environment.

Full Description

Join SKIMS as a Sales Supervisor in Washington, DC, and play a pivotal role in shaping the future of our revolutionary shapewear and apparel brand. This leadership position is crucial for driving sales performance, fostering team excellence, and delivering exceptional customer experiences that align with SKIMS' mission to empower women through innovative, body-positive fashion. Your impact will directly contribute to expanding our market presence and achieving company-wide revenue goals in a competitive retail landscape. As a Sales Supervisor, your day-to-day involves leading a team of sales associates to exceed daily, weekly, and monthly targets through hands-on coaching and motivation. You will monitor sales metrics, analyze performance data using POS systems and CRM tools, and implement strategies to boost conversion rates and average transaction values. Weekly tasks include conducting team meetings to review goals, providing individualized feedback, and organizing product knowledge training sessions on SKIMS' latest collections. Monthly, you will prepare detailed sales reports, forecast inventory needs, and collaborate with district managers on promotional campaigns. Expect to handle customer escalations, ensure visual merchandising standards are met, manage shift schedules, and drive initiatives like upselling techniques or loyalty program enrollment. You will partner closely with marketing, inventory, and operations teams to execute store events and optimize layouts for maximum foot traffic. Leadership duties encompass hiring, onboarding new hires, performance evaluations, and fostering a high-energy, collaborative team culture focused on accountability and results. Ideal candidates bring a bachelor's degree in business administration, marketing, or a related field, along with at least 3-5 years of progressive retail sales experience, including 2 years in a supervisory role. Proficiency in retail software such as Shopify, Square, or Salesforce is essential, complemented by strong data analysis skills using Excel for tracking KPIs like sell-through rates and customer retention. Familiarity with the fashion and apparel industry, particularly intimates and athleisure, is required, along with knowledge of visual merchandising principles. Certifications in retail management or sales training from organizations like NRF are highly valued. Previous success in high-volume stores and a track record of meeting or exceeding sales quotas by 20% or more will set you apart. Success in this role demands excellent communication and interpersonal skills to inspire teams and engage customers, paired with robust leadership abilities to mentor associates and resolve conflicts effectively. You should be adept at strategic thinking for sales planning, problem-solving under pressure during peak seasons, and adaptability to evolving retail trends. Technical competencies include inventory management systems and digital payment platforms, while soft skills like empathy and resilience ensure a positive store atmosphere. A passion for fashion, customer-centric mindset, and results-driven approach are key to thriving at SKIMS. SKIMS, founded by Kim Kardashian, is a trailblazing company redefining shapewear with inclusive sizing, premium fabrics, and bold designs that celebrate every body. Our mission is to provide confidence-boosting essentials through innovation and accessibility. The Washington, DC team operates in a vibrant, collaborative environment within a modern retail space, emphasizing creativity, inclusivity, and work-life balance. We foster a culture of empowerment, diversity, and continuous feedback, making SKIMS a unique place where your voice matters and ideas drive change. We offer competitive compensation with salary not specified, structured around performance incentives including quarterly bonuses and commission potential. Comprehensive benefits encompass medical, dental, and vision insurance, 401(k) matching, and generous paid time off starting at 15 days annually. Additional perks include employee discounts on SKIMS products, flexible scheduling, wellness stipends, and opportunities for hybrid work arrangements. Our total rewards package supports your financial well-being and personal growth. Advance your career at SKIMS through clear promotion paths to District Manager or Regional roles, backed by robust training programs, leadership workshops, and mentorship. Embrace ongoing development via online courses and industry conferences. To apply, submit your resume and cover letter via our careers portal today and take the next step toward an exciting journey with us.

Key Skills

sales leadershipteam managementcustomer servicesales metrics analysisvisual merchandising