The Sports Medicine Operations Manager at Nationwide Children's Hospital plays a critical role in leading the operational and clinical excellence of one of the nation's top pediatric sports medicine programs. This position directly impacts the hospital's mission to provide world-class care to young athletes, optimizing workflows, enhancing patient experiences, and supporting the growth of multidisciplinary services that serve thousands annually in the Columbus area. In this dynamic role, you will oversee daily operations of outpatient clinics, manage scheduling for physicians, athletic trainers, and support staff, and coordinate patient flow to minimize wait times and maximize throughput. Weekly tasks include analyzing key performance metrics such as patient volume, satisfaction scores, and revenue cycle efficiency, while leading quality improvement projects like implementing new electronic health record optimizations. Monthly responsibilities encompass budgeting for supplies and equipment, vendor contract negotiations, and compliance audits to meet Joint Commission standards. You will collaborate closely with sports medicine physicians, physical therapists, orthopedic surgeons, and external partners like local high schools and college athletic departments to deliver seamless care. Leadership duties involve supervising a team of 10-15 clinical operations staff, conducting performance reviews, and fostering a culture of continuous improvement through training programs on injury prevention protocols and emergency response procedures. Delivering on projects like expanding telehealth services for remote athlete consultations and launching community outreach events will be key to program expansion. Candidates must hold a Bachelor's degree in Healthcare Administration, Business Management, or a related field, with a Master's degree strongly preferred. A minimum of 5 years of progressive experience in healthcare operations, ideally in sports medicine or orthopedics, is required, including 2+ years in a supervisory capacity. Proficiency in Epic or similar EHR systems, Microsoft Office Suite, and healthcare analytics tools like Tableau is essential. Knowledge of HIPAA regulations, revenue cycle management, and pediatric care standards is critical, along with certifications such as Certified Healthcare Operations Professional (CHOP) or Lean Six Sigma Green Belt. Success demands strong technical acumen in operational software and data analytics, paired with exceptional soft skills including strategic leadership, conflict resolution, and stakeholder communication. You will excel in high-pressure environments, demonstrating adaptability, problem-solving prowess, and a passion for pediatric sports medicine. Industry competencies in athlete injury management, multidisciplinary team coordination, and performance metric tracking set top performers apart. Nationwide Children's Hospital, a leading pediatric academic medical center, is renowned for its innovative care, research, and commitment to healthier futures for children. With a mission centered on clinical excellence and family-centered care, the hospital fosters a collaborative culture emphasizing work-life balance, professional growth, and community impact. The Sports Medicine team operates in a vibrant, supportive environment within modern facilities in the Columbus metropolitan area, promoting teamwork across 12 locations serving elite youth sports programs. We offer competitive compensation (salary not specified), comprehensive health benefits including medical, dental, and vision coverage, plus a robust 403(b) retirement plan with employer match. Employees enjoy generous PTO, tuition reimbursement, wellness programs, flexible scheduling, and perks like on-site childcare and fitness centers. Additional incentives include performance bonuses and opportunities for conference attendance to stay at the forefront of sports medicine advancements. Advancement paths include progression to Director of Operations or executive roles in hospital administration, supported by mentorship, leadership training, and tuition assistance for advanced degrees. Professional development is prioritized through certifications, webinars, and research collaborations. To apply, visit our careers portal and submit your resume highlighting relevant experience.