Job Overview: Macy's, a leading retail innovator, is seeking a strategic Area Vice President, Network Operations to oversee network infrastructure and telecommunications across the Chicago region. This executive role is pivotal in maintaining seamless connectivity, enhancing system reliability, and supporting Macy's digital transformation initiatives to deliver exceptional customer experiences in a competitive retail landscape. Key Responsibilities: Lead a team of network engineers and operations specialists in designing, implementing, and maintaining robust network architectures, including LAN, WAN, and cloud-based systems. Develop and execute operational strategies to minimize downtime, optimize bandwidth usage, and ensure compliance with industry standards and security protocols. Collaborate with IT leadership, regional store operations, and corporate stakeholders to align network capabilities with business objectives, such as e-commerce scalability and omnichannel retail integration. Monitor network performance using advanced analytics tools, proactively identify risks, and spearhead disaster recovery planning and execution. Drive vendor management, budget oversight, and capital project implementations to achieve cost efficiencies while scaling infrastructure for future growth. Foster a culture of innovation by championing emerging technologies like SD-WAN, 5G integration, and IoT solutions tailored to retail environments. Required Qualifications: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field; Master's degree or MBA preferred. Minimum 12-15 years of progressive experience in network operations, with at least 5 years in a senior leadership role within telecommunications or retail IT sectors. Proven track record of managing large-scale network environments in high-volume operations. Deep expertise in network protocols (TCP/IP, BGP, MPLS), routing/switching (Cisco, Juniper), and cybersecurity frameworks (CISSP certification advantageous). Skills: Exceptional leadership and team-building abilities with experience mentoring diverse, cross-functional teams. Strong analytical mindset for troubleshooting complex issues and leveraging data-driven decision-making. Excellent communication skills for presenting to C-suite executives and negotiating with vendors. Proficiency in network management software (SolarWinds, Wireshark), cloud platforms (AWS, Azure), and agile project methodologies. Strategic vision combined with hands-on technical acumen to navigate retail-specific challenges like peak traffic during holiday seasons. Company Info: Macy's is an iconic American retailer with a rich heritage of innovation, operating hundreds of stores nationwide and a thriving digital presence. Committed to inclusivity, sustainability, and customer-centricity, Macy's invests heavily in technology to redefine retail experiences. Benefits: Competitive executive compensation package including base salary, performance bonuses, and equity incentives. Comprehensive health, dental, and vision coverage; generous 401(k) matching; paid time off; and employee discounts. Access to professional development programs, wellness initiatives, and flexible work arrangements. Growth Opportunities: Advance to national VP roles or C-level positions within Macy's IT leadership. Opportunities for cross-functional exposure in digital strategy, supply chain tech, and enterprise architecture. Ongoing training in cutting-edge telecom trends and leadership coaching to propel your career forward.