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Inside Sales Representative

Boston CelticsBoston, MA
This week
Hybrid

Company

Boston Celtics

Location

Boston, MA

Work Schedule

full time

Work Location

hybrid

Job Description

Join the Boston Celtics as an Inside Sales Representative selling premium ticket packages, suites, and group sales opportunities. Drive revenue growth through phone-based outreach and relationship building in a dynamic sports environment.

Full Description

Job Overview The Boston Celtics, one of the most storied franchises in NBA history, are seeking a motivated Inside Sales Representative to join our dynamic ticket sales team. Based in Boston, MA, this role focuses on generating revenue through inbound and outbound sales of season tickets, suite packages, group outings, and premium experiences. You'll play a key part in engaging fans, businesses, and partners to create unforgettable connections with Celtics basketball while contributing to the team's continued success both on and off the court. Key Responsibilities Prospect and qualify leads via phone, email, and CRM systems to build a robust sales pipeline. Conduct sales presentations, negotiate contracts, and close deals for individual game tickets, partial/full season packages, luxury suites, and corporate group sales. Maintain accurate records of sales activities, customer interactions, and pipeline progress in Salesforce or similar platforms. Collaborate with the sales team to achieve monthly, quarterly, and annual revenue targets. Follow up with prospects and existing clients to upsell, renew accounts, and ensure high customer satisfaction. Participate in sales training, game-day events, and networking opportunities to enhance skills and visibility. Analyze sales data to identify trends and opportunities for improvement. Required Qualifications Bachelor's degree in Business, Marketing, Sports Management, or a related field. Minimum of 1-2 years of inside sales experience, preferably in sports, entertainment, or high-volume telesales environments. Proven track record of meeting or exceeding sales quotas. Strong understanding of CRM tools like Salesforce. Ability to work flexible hours, including evenings, weekends, and holidays to accommodate game schedules and events. Skills Excellent verbal and written communication with persuasive presentation abilities. High energy, resilience, and a competitive drive to thrive in a fast-paced sales environment. Proficiency in Microsoft Office Suite and sales analytics tools. Relationship-building expertise with a customer-centric approach. Organizational skills to manage multiple leads and follow-ups effectively. Knowledge of sports ticketing trends and fan engagement strategies is a plus. Company Info The Boston Celtics are a premier NBA team with 18 championships and a passionate global fanbase. Located at TD Garden in Boston, we offer an electric work atmosphere fueled by championship aspirations and community impact. Our organization values innovation, teamwork, and a winning mentality, providing employees with unparalleled access to elite sports professionals and memorable experiences. Benefits Competitive base salary plus uncapped commission structure with top earners exceeding $80K annually. Comprehensive health, dental, and vision insurance. 401(k) with company match. Paid time off, including vacation and sick days. Employee discounts on tickets, merchandise, and concessions. Access to fitness facilities and team events. Growth Opportunities Rapid advancement for high performers into senior sales roles, account management, or leadership positions. Ongoing professional development through sales training, mentorship programs, and industry conferences. Opportunities to contribute to major initiatives like playoff sales campaigns and corporate partnerships. Join a championship culture where your success directly impacts the team's legacy.

Key Skills

Inside SalesCold CallingCRM ProficiencyRevenue GenerationCustomer Relationship Management