Job Overview BigCommerce, a leading e-commerce platform empowering thousands of merchants worldwide, is seeking an exceptional AI Lead Software Engineer to join our remote engineering team. In this pivotal role, you will architect and lead the development of advanced AI-driven features that enhance our platform's capabilities, delivering personalized shopping experiences, intelligent recommendations, and optimized operations for our clients. As a remote position, you'll collaborate with cross-functional teams across the globe, shaping the future of commerce through innovative AI technologies. Key Responsibilities Lead the design, development, and deployment of AI models and machine learning pipelines integrated into BigCommerce's core platform. Mentor and guide a team of engineers, fostering best practices in AI development, code reviews, and agile methodologies. Collaborate with product managers, data scientists, and stakeholders to define AI roadmaps, prioritize features, and ensure seamless integration with existing systems. Optimize AI systems for scalability, performance, and reliability in high-traffic e-commerce environments. Stay ahead of emerging AI trends, experimenting with new tools like generative AI, LLMs, and computer vision to drive business value. Conduct rigorous testing, monitoring, and iteration of AI solutions to maintain top-tier accuracy and user satisfaction. Required Qualifications Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or a related field. 8+ years of software engineering experience, with at least 4 years focused on AI/ML projects. Proven track record leading engineering teams in fast-paced tech environments. Deep expertise in Python, TensorFlow, PyTorch, or similar frameworks. Strong experience with cloud platforms such as AWS, GCP, or Azure for AI workloads. Familiarity with e-commerce domains or large-scale distributed systems is a plus. Skills Proficiency in machine learning algorithms, deep learning, NLP, and recommendation systems. Expertise in data pipelines, ETL processes, and tools like Kafka, Spark, or Airflow. Strong software engineering skills, including microservices, Docker, Kubernetes, and CI/CD pipelines. Excellent problem-solving abilities, with a data-driven approach to decision-making. Outstanding communication skills for technical and non-technical audiences. Experience with MLOps practices, model versioning, and deployment at scale. Company Info BigCommerce is at the forefront of e-commerce innovation, providing a robust SaaS platform that helps businesses of all sizes launch, manage, and scale online stores. With headquarters in Austin, Texas, and a global team, we prioritize a remote-first culture that values diversity, creativity, and work-life balance. Our mission is to democratize commerce, enabling entrepreneurs to compete with industry giants. Benefits Competitive salary and equity package. Comprehensive health, dental, and vision insurance. Unlimited PTO, parental leave, and wellness stipends. Home office setup allowance and learning budget for professional growth. Vibrant company culture with virtual team-building events and hackathons. Growth Opportunities Advance your career through leadership tracks, with opportunities to own major AI initiatives. Access to world-class training, conferences, and mentorship programs. Join a high-impact team where your innovations directly influence millions of users and shape the future of e-commerce.