Job Overview Family Dollar, Inc. is seeking a dedicated Customer Service Associate I for our store in North Carolina. This part-time position is perfect for individuals who thrive in dynamic retail settings, offering the chance to deliver outstanding customer service while contributing to store operations. As a key team member, you'll engage with customers daily, process sales, and help maintain a welcoming store atmosphere in one of America's favorite discount retailers. Key Responsibilities In this role, you'll greet customers warmly upon entry, answer their inquiries, and recommend products to meet their needs. You'll operate cash registers with accuracy, process various payment methods including cash, credit, and digital wallets, and bag purchases efficiently. Stocking shelves, organizing merchandise displays, and ensuring product availability will be part of your daily tasks. You'll also assist with inventory management by receiving shipments, checking for accuracy, and rotating stock as needed. Maintaining cleanliness and safety standards throughout the store is essential, including straightening aisles, facing products, and monitoring for hazards. During peak times, you'll help manage crowds, resolve customer complaints courteously, and promote store promotions to drive sales. Required Qualifications Candidates must be at least 18 years old and able to work flexible part-time hours, including evenings, weekends, and holidays. A high school diploma or equivalent is preferred but not required. Previous retail or customer-facing experience is a plus, though we'll provide training for motivated individuals. You should be able to stand for extended periods, lift up to 40 pounds, and perform repetitive tasks in a fast-paced environment. Basic math skills for handling transactions and familiarity with point-of-sale systems are beneficial. Skills Strong communication and interpersonal skills are crucial for building rapport with diverse customers. You'll need problem-solving abilities to address issues swiftly and multitasking prowess to juggle multiple responsibilities. Attention to detail ensures accurate transactions and neat store presentation. A positive attitude, teamwork orientation, and adaptability to varying workloads will help you succeed. Reliability and punctuality are non-negotiable in this customer-centric role. Company Info Family Dollar, Inc., a subsidiary of Dollar Tree, Inc., operates thousands of discount stores across the U.S., providing everyday essentials at unbeatable prices. We're committed to serving value-conscious shoppers in local communities with convenience stores stocked with groceries, household goods, apparel, and more. Our inclusive culture values associate growth and customer satisfaction above all. Benefits Part-time associates enjoy competitive pay, paid training, and employee discounts on merchandise. We offer flexible scheduling to fit your lifestyle, accrual of paid time off based on hours worked, and access to health benefits through Dollar Tree's plans for eligible team members. Additional perks include recognition programs and community involvement opportunities. Growth Opportunities Family Dollar promotes from within, with many store managers starting as associates. Gain hands-on experience that paves the way for advancement to roles like Customer Service Lead, Assistant Store Manager, or Store Manager. We provide ongoing training, leadership development programs, and career paths across our extensive store network.