Job Overview: The United States Postal Service (USPS) is seeking a motivated PSE (Postal Support Employee) Sales & Services/Distribution Associate at the Villa Park Post Office in Illinois. This role combines frontline customer service with essential mail processing and distribution duties, offering a chance to contribute to a vital national service while working in a community-focused setting. As a PSE, you will support daily operations, assist customers, and ensure efficient mail handling in a fast-paced postal environment. Key Responsibilities: Greet customers warmly and provide information on postal products and services, including stamps, shipping options, and money orders. Process retail transactions accurately using point-of-sale systems, handle cash, checks, and credit card payments, and balance daily registers. Sort, scan, and distribute incoming and outgoing mail and packages according to USPS protocols, operating sorting equipment and loading/unloading mail transport vehicles. Assist with bulk mail acceptance, package pickups, and special services like certified mail or insurance. Maintain a clean and organized workspace, including retail areas and work floors, while adhering to safety standards. Collaborate with team members to meet service deadlines and resolve customer inquiries or complaints professionally. Required Qualifications: Must be at least 18 years old and a US citizen or have permanent resident status. Possess a high school diploma or equivalent. Able to pass a background check, drug screening, and postal exam. Valid driver's license may be required for some duties. Physical ability to stand for extended periods, lift up to 70 pounds, and perform repetitive tasks in varying temperatures. Skills: Strong customer service and communication abilities to interact effectively with diverse customers. Basic math proficiency for handling transactions and weighing packages. Attention to detail for accurate sorting and processing. Familiarity with computers and point-of-sale systems is a plus. Organizational skills and ability to multitask in a high-volume setting. Team-oriented mindset with reliability and punctuality. Company Info: The US Postal Service is a trusted government agency delivering mail and packages to every address in America. With a rich history dating back to 1775, USPS employs over 600,000 dedicated professionals committed to reliable service. The Villa Park location serves the local community with essential postal needs. Benefits: Competitive starting wage with opportunities for overtime pay. Comprehensive federal benefits package including health, dental, vision insurance, and retirement plans like the Federal Employees Retirement System (FERS). Paid vacation, sick leave, and 10 paid holidays annually. Access to training programs and tuition assistance for further education. Growth Opportunities: PSE positions serve as an entry point to permanent USPS roles, with many advancing to career positions like Clerk, Carrier, or Supervisor based on performance and availability. Ongoing training and exams provide pathways for promotion. Join a stable organization with nationwide opportunities for long-term career development.