Job Overview SteadyMD is a leading telehealth provider revolutionizing healthcare access through virtual care solutions. As a Medical Operations Associate, you will play a pivotal role in optimizing our medical operations, ensuring efficient coordination between providers, patients, and support teams in a fully remote environment. This full-time position offers the flexibility to work from anywhere while contributing to high-quality, patient-centered care. Key Responsibilities You will coordinate daily clinical operations, including scheduling virtual appointments, managing provider workflows, and monitoring patient intake processes. Handle administrative tasks such as documentation in electronic health records (EHR), compliance with HIPAA regulations, and triaging urgent care requests. Collaborate with physicians, nurses, and support staff to resolve operational issues, track key performance metrics, and implement process improvements for enhanced efficiency. Assist in onboarding new providers, managing supply inventories for remote kits, and generating reports on operational performance to support data-driven decisions. Required Qualifications A bachelor's degree in healthcare administration, business, biology, or a related field is required; associate's degree with equivalent experience considered. Minimum of 1-2 years in healthcare operations, medical administration, or telehealth support. Strong understanding of medical terminology, HIPAA compliance, and healthcare regulations. Proficiency in EHR systems like Epic or Cerner, Microsoft Office Suite, and telehealth platforms. Skills Exceptional organizational and multitasking abilities to handle high-volume tasks. Excellent communication skills, both written and verbal, for interacting with diverse stakeholders. Analytical mindset for interpreting data and identifying workflow bottlenecks. Tech-savvy with quick adaptability to new software tools. High attention to detail and problem-solving prowess in fast-paced settings. Empathy and patient-focused approach essential for healthcare environment. Company Info SteadyMD is at the forefront of telehealth innovation, partnering with enterprises to deliver scalable virtual care. Our mission is to make quality healthcare accessible anytime, anywhere, backed by a collaborative, remote-first culture that values work-life balance and professional growth. Benefits Competitive salary, comprehensive health insurance including medical, dental, and vision. Generous PTO, paid holidays, and flexible remote work setup. 401(k) matching, professional development stipend, and wellness programs. Home office reimbursement and cutting-edge telehealth tools provided. Growth Opportunities Advance your career with mentorship from industry leaders, internal training on advanced healthcare tech, and clear paths to senior operations roles or management. Join a dynamic team where your contributions drive real impact in healthcare transformation.