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Customer Service Representative

Ulta BeautyNV
This week
Part-timeOffice

Company

Ulta Beauty

Location

NV

Type

Part-time

Work Schedule

part time

Work Location

office

Job Description

Join Ulta Beauty as a part-time Customer Service Representative in Nevada, delivering exceptional service to beauty enthusiasts. Assist customers with product recommendations, sales, and store operations to create memorable shopping experiences.

Full Description

Job Overview Ulta Beauty, a leading beauty retailer, is seeking a dynamic Part-time Customer Service Representative to join our team in Nevada. In this role, you'll be the face of our brand, providing outstanding customer service, driving sales, and ensuring a welcoming environment in our vibrant stores. As a key contributor to the customer experience, you'll help shoppers discover the latest beauty trends and products while fostering loyalty to Ulta Beauty. Key Responsibilities Greet every customer with enthusiasm and a personalized approach, understanding their needs to offer tailored product recommendations and solutions. Process transactions accurately and efficiently using our point-of-sale systems, including handling cash, credit, and digital payments. Maintain a clean, organized, and visually appealing sales floor by stocking merchandise, setting up displays, and rotating products according to company standards. Assist with inventory management tasks such as receiving shipments, checking stock levels, and reporting discrepancies. Provide support in the Beauty Services area by scheduling appointments, preparing stations, and ensuring client satisfaction. Resolve customer inquiries, complaints, and returns promptly and professionally, escalating complex issues when necessary. Promote Ulta Beauty's loyalty programs, promotions, and events to boost sales and customer engagement. Collaborate with team members to achieve daily sales goals and contribute to a positive store atmosphere. Required Qualifications High school diploma or equivalent required; previous retail or customer service experience preferred but not mandatory. Must be at least 18 years old and able to work flexible part-time hours, including evenings, weekends, and holidays. Ability to stand for extended periods, lift up to 40 pounds, and perform repetitive tasks in a fast-paced environment. Basic math skills for handling transactions and inventory counts. Reliable transportation to the Nevada store location. Skills Excellent communication and interpersonal skills to build rapport with diverse customers. Strong problem-solving abilities and a customer-centric mindset. Familiarity with beauty products and trends is a plus; passion for cosmetics, skincare, haircare, and fragrances encouraged. Proficiency in operating retail systems and basic computer skills. Multitasking prowess in a high-volume retail setting. Positive attitude, adaptability, and teamwork orientation. Company Info Ulta Beauty is the largest beauty retailer in the U.S., offering a vast selection of prestige, mass, and salon products, plus in-store services like haircuts, manicures, and brow shaping. With over 1,300 stores nationwide, we empower everyone to shine through inclusive beauty experiences and innovative retail concepts. Benefits Part-time associates enjoy competitive pay, employee discounts on Ulta products and services, paid training, and flexible scheduling. Additional perks include wellness programs, 401(k) savings plan eligibility, and opportunities for performance-based incentives. Growth Opportunities Ulta Beauty invests in your development with ongoing training, leadership programs, and clear paths to full-time roles, management positions, and specialized beauty advisor careers. Many of our store leaders started as customer service representatives, highlighting our commitment to internal promotion and career advancement.

Key Skills

Customer ServiceSalesCommunicationRetail OperationsProduct Knowledge