Buckland is seeking a dedicated Customer Service Representative to join our team in South Carolina. This part-time position offers the opportunity to work in a dynamic environment where customer satisfaction is our top priority. The ideal candidate will be passionate about helping others and committed to maintaining the high standards of service that define our company. In this role, you will serve as the primary point of contact for customers, handling inbound inquiries through multiple channels including phone, email, and chat. You will listen carefully to customer needs, provide accurate information about products and services, and work to resolve any issues or complaints in a timely and professional manner. Daily responsibilities include processing orders, managing account updates, documenting interactions in our customer relationship management system, and collaborating with internal teams to ensure seamless service delivery. You will also identify opportunities to improve customer experience and escalate complex matters to senior team members when appropriate. To succeed in this position, candidates must have a high school diploma or equivalent, along with previous customer service experience in a retail, hospitality, or call center environment. Strong verbal and written communication skills are essential, as is the ability to remain calm and professional under pressure. Proficiency with basic computer applications including word processing, spreadsheets, and customer databases is required. Candidates should demonstrate patience, empathy, and a genuine desire to help others while maintaining accuracy in all transactions. Buckland values team members who are adaptable, detail-oriented, and eager to learn. We provide comprehensive training to ensure you have the tools and knowledge needed to excel in your role. Our supportive company culture emphasizes collaboration, respect, and continuous improvement. We offer a competitive hourly wage with flexible scheduling options to accommodate work-life balance. Employees enjoy paid training, opportunities for advancement within the organization, and a positive work environment where your contributions are recognized and valued. Buckland is committed to professional development and encourages team members to pursue growth opportunities through internal promotions and skill-building programs. This position provides an excellent entry point into a rewarding career with potential for increased responsibilities and leadership roles over time.