Job Overview Family Dollar, Inc., a leading discount retail chain, is seeking a dedicated Customer Service Associate I for its store in North Carolina. This part-time position is perfect for individuals who thrive in dynamic retail settings, offering the chance to make a positive impact on customers' daily lives by providing friendly, efficient service. As a key team member, you'll contribute to creating a welcoming shopping experience that keeps customers coming back. Key Responsibilities In this role, you'll greet customers warmly upon entry, assist them in finding products, and answer inquiries about merchandise availability, pricing, and store policies. You'll operate the cash register with accuracy, process transactions including cash, checks, and electronic payments, and handle returns or exchanges courteously. Maintaining a clean and organized sales floor by stocking shelves, facing products, and setting up displays will be essential. You'll also monitor security to prevent theft, support merchandising initiatives, and collaborate with team members to meet sales goals and store standards. During peak times, you'll help manage customer flow and ensure compliance with health and safety protocols. Required Qualifications Candidates must be at least 18 years old and authorized to work in the U.S. Previous retail or customer-facing experience is preferred but not required, as we provide comprehensive on-the-job training. A high school diploma or equivalent is desirable. Availability for part-time shifts, including evenings, weekends, and holidays, is necessary to support store operations. Skills Strong communication and interpersonal skills are crucial for building rapport with diverse customers. You'll need solid cash-handling abilities, attention to detail for accurate transactions, and basic math proficiency. Physical stamina is important for standing for extended periods, lifting up to 40 pounds, and performing repetitive tasks. Problem-solving skills help resolve customer issues efficiently, while a positive attitude and teamwork foster a collaborative environment. Familiarity with retail POS systems is a plus. Company Info Family Dollar, Inc., part of Dollar Tree, Inc., operates thousands of stores across the U.S., offering everyday essentials at unbeatable prices. With a commitment to serving value-conscious shoppers in local communities, we pride ourselves on convenience, variety, and friendly service. Our North Carolina locations are vibrant hubs for families seeking quality goods without breaking the bank. Benefits Part-time associates enjoy competitive pay, flexible scheduling, and employee discounts on merchandise. We offer paid training, accrual of paid time off based on hours worked, and access to healthcare marketplaces. Additional perks include recognition programs and team events to celebrate achievements. Growth Opportunities Family Dollar invests in your development with clear paths for advancement to roles like Customer Service Lead, Assistant Store Manager, or Store Manager. Performance-based promotions, leadership training, and cross-training opportunities empower you to build a rewarding career in retail management. Many of our store leaders started in entry-level positions, proving our dedication to internal growth.