The Senior Director, Healthcare Provider Industry GTM Lead at ServiceNow is a senior leadership role responsible for shaping and executing the company's strategic approach to the healthcare provider market. This position drives revenue by positioning ServiceNow's digital workflow platform as a critical enabler for hospitals, health systems, and medical groups seeking operational excellence and improved patient outcomes. The role requires deep industry expertise combined with strong commercial acumen to translate ServiceNow's technology capabilities into compelling value propositions for C-level healthcare executives. Key responsibilities include developing comprehensive go-to-market strategies tailored to the healthcare provider vertical, leading cross-functional teams across sales, marketing, product, and customer success to ensure coordinated market execution. The Senior Director will build and maintain strategic relationships with key healthcare accounts, industry analysts, and partners while identifying emerging market trends and competitive dynamics that inform product roadmap and positioning decisions. Additional duties encompass defining industry-specific use cases, creating sales enablement content, and mentoring account teams on healthcare buyer personas and buying cycles. Required qualifications include a bachelor's degree in business, healthcare administration, or related field with ten or more years of enterprise software sales or go-to-market experience. Candidates must demonstrate at least five years of healthcare industry experience with proven success selling into hospitals or health systems. Strong understanding of healthcare regulatory requirements, clinical workflows, and digital transformation initiatives is essential. Prior leadership experience managing high-performing teams and developing strategic partnerships is required. Key skills include healthcare industry knowledge, go-to-market strategy development, enterprise sales leadership, cross-functional team management, and executive relationship building. ServiceNow is the leading digital workflow company helping organizations across industries work faster and smarter. Employees enjoy competitive compensation packages, comprehensive health benefits, flexible work arrangements, and significant professional development opportunities. The company offers clear career progression paths through its leadership development programs and supports internal mobility across global offices. This role is based in Santa Clara, California and follows a hybrid work model combining office collaboration with remote flexibility.