Job Overview Corteva Agriscience, a leading global agriculture company, is seeking a dedicated Customer Service Representative to join our team in Minnesota. In this full-time position, you will play a vital role in delivering outstanding support to our customers, including farmers, distributors, and partners in the agriscience industry. Your efforts will directly contribute to building strong relationships and driving customer loyalty through proactive service and problem-solving. Key Responsibilities As a Customer Service Representative, you will manage a high volume of inbound and outbound communications via phone, email, and chat. You will assist customers with product inquiries, order processing, technical support for seeds and crop protection products, and issue resolution to ensure timely fulfillment. Additionally, you will maintain accurate customer records in our CRM system, collaborate with sales and operations teams to escalate complex cases, and identify opportunities for upselling Corteva's innovative solutions. You will also contribute to continuous improvement by providing feedback on customer trends and service processes. Required Qualifications Candidates must have a high school diploma or equivalent, with at least 1-2 years of experience in customer service, preferably in agriculture, manufacturing, or retail sectors. Proficiency in Microsoft Office Suite and experience with CRM software such as Salesforce is essential. Strong communication skills, both verbal and written, are required, along with the ability to multitask in a fast-paced environment. Skills The ideal candidate excels in active listening, empathy, and conflict resolution to handle diverse customer needs effectively. Analytical skills for troubleshooting product-related issues, along with a customer-centric mindset, are crucial. Technical aptitude for learning agriscience products and familiarity with agricultural terminology will set you apart. Time management and organizational skills ensure efficient handling of multiple priorities, while a positive attitude fosters team collaboration. Company Info Corteva Agriscience is committed to advancing agriculture through innovative seeds, crop protection, and digital solutions that help farmers feed the world sustainably. With a global presence and roots in Minnesota's agricultural heartland, we empower employees to make a meaningful impact on food security and environmental stewardship. Benefits We offer competitive compensation, comprehensive health, dental, and vision insurance, a 401(k) with company match, paid time off, and employee assistance programs. Enjoy professional development opportunities, tuition reimbursement, and wellness initiatives tailored to support work-life balance. Growth Opportunities Corteva invests in your career with structured training programs, mentorship, and clear paths for advancement into senior customer service roles, sales support, or field positions. Join a company that values innovation and employee growth to build a rewarding long-term career in agriscience.