Join US Foods as a Customer Service Representative supporting our National Sales team in the Central Region. This hybrid position offers the perfect blend of onsite teamwork and remote work flexibility, allowing you to provide outstanding service while collaborating with colleagues across multiple locations throughout Illinois. In this role, you will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving issues promptly and professionally. You will work closely with the sales team to support account management activities, maintain accurate customer records, and ensure timely follow-up on all requests. Daily responsibilities include managing high call volumes, utilizing CRM systems to track interactions, coordinating with internal departments to resolve product or delivery concerns, and providing product information to help customers make informed purchasing decisions. To succeed in this position, candidates must possess strong communication skills, both verbal and written, along with proven experience in customer service or sales support roles. Proficiency in Microsoft Office Suite and customer relationship management software is essential. The ideal candidate demonstrates excellent problem-solving abilities, attention to detail, and the capacity to thrive in a fast-paced environment while managing multiple priorities simultaneously. US Foods is a leading foodservice distributor dedicated to helping restaurants, healthcare facilities, and hospitality businesses succeed. We offer competitive compensation packages, comprehensive health and wellness benefits, retirement savings plans with company matching, paid time off, and professional development opportunities. Employees enjoy flexible hybrid work arrangements, tuition reimbursement programs, and clear pathways for career advancement within our growing organization. Join our team and contribute to delivering quality products and exceptional service to customers across the nation while building a rewarding career with a stable industry leader.