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Call Center Sales Representative II

OneMCIWichita, KS
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Office

Company

OneMCI

Location

Wichita, KS

Work Schedule

full time

Work Location

office

Job Description

Join OneMCI as a Call Center Sales Representative II in Wichita, KS, driving sales through outbound calls and customer engagement. Leverage your skills to meet targets and deliver exceptional service in a dynamic team environment.

Full Description

Job Overview OneMCI is seeking a motivated Call Center Sales Representative II to join our high-energy sales team in Wichita, Kansas. In this role, you will play a pivotal part in generating revenue by making outbound calls, qualifying leads, and closing sales for a variety of client campaigns. As a level II representative, you'll handle more complex sales interactions, upsell opportunities, and contribute to team goals in a fast-paced call center environment. If you thrive on building relationships over the phone and have a proven track record in sales, this position offers the chance to advance your career with a leading provider of customer experience solutions. Key Responsibilities Your primary duties will include initiating outbound calls to prospective customers, presenting products and services effectively, and overcoming objections to secure sales. You will accurately input customer data into CRM systems, follow up on leads, and achieve or exceed daily, weekly, and monthly sales quotas. Additionally, you'll collaborate with team members to share best practices, participate in training sessions, and provide feedback to improve campaign performance. Maintaining a professional demeanor, ensuring compliance with call scripts and regulations, and delivering outstanding customer service are essential to success in this role. Required Qualifications Candidates must have at least 1-2 years of prior experience in call center sales or telemarketing, with a demonstrated history of meeting sales targets. A high school diploma or equivalent is required; an associate's or bachelor's degree in business, communications, or a related field is preferred. Proficiency in using computers and telephony systems is necessary, along with the ability to type 35-45 WPM accurately. You should be at least 18 years old and able to pass a background check and drug screening. Skills Strong verbal communication and active listening skills are crucial, paired with persuasive sales techniques and resilience in handling rejections. Excellent time management and multitasking abilities will help you navigate high call volumes effectively. Familiarity with CRM software like Salesforce or similar platforms, basic Microsoft Office knowledge, and a customer-focused mindset are highly valued. Analytical skills to track personal performance metrics and adaptability to shifting campaign priorities will set you apart. Company Info OneMCI is a global leader in customer experience management, delivering innovative contact center solutions to Fortune 500 companies across industries like telecom, finance, and retail. With a commitment to employee success, we foster a supportive culture that values diversity, teamwork, and continuous improvement. Our Wichita location features state-of-the-art facilities designed for productivity and comfort. Benefits We offer competitive hourly pay plus uncapped commission potential, comprehensive health insurance including medical, dental, and vision plans, 401(k) with company match, paid time off, and employee discounts. Additional perks include performance bonuses, referral incentives, and access to on-site amenities like break rooms and fitness centers. Growth Opportunities OneMCI provides robust career development through ongoing training programs, mentorship, and clear paths for promotion to senior representative, team lead, or supervisory roles. High performers can advance quickly, with opportunities to relocate to other sites or transition into remote positions as they gain expertise.

Key Skills

Sales TechniquesCustomer ServiceCRM SoftwareOutbound CallingLead Qualification