US Foods is seeking a dedicated Customer Service Representative to support its National Sales team within the Central Region. This hybrid position combines the benefits of remote work with periodic onsite collaboration, allowing you to provide outstanding service to a diverse portfolio of customers while contributing to the company's growth objectives. The role is ideal for individuals who thrive in dynamic environments and are passionate about building lasting client relationships. Key Responsibilities include managing inbound customer inquiries via phone, email, and digital platforms, processing orders accurately, and resolving issues promptly to maintain high satisfaction levels. You will collaborate closely with the sales team to understand client needs, provide product recommendations, and support promotional initiatives. Additional duties involve maintaining detailed records in CRM systems, coordinating with internal departments such as logistics and warehouse operations, and following up on deliveries to ensure timely fulfillment. The representative will also handle account updates, track performance metrics, and participate in team meetings to share insights and improve service delivery. Required Qualifications include a high school diploma or equivalent, with previous experience in customer service or sales support preferred. Candidates should demonstrate strong communication skills, both verbal and written, along with proficiency in Microsoft Office and CRM tools. The ability to multitask, prioritize workload, and maintain composure under pressure is essential. A customer-first mindset and problem-solving abilities are highly valued in this position. Key Skills necessary for success include active listening, conflict resolution, time management, attention to detail, and adaptability to evolving business needs. Familiarity with the foodservice industry or distribution operations is a plus but not mandatory. US Foods is a leading foodservice distributor dedicated to helping restaurants, healthcare facilities, and hospitality businesses succeed. The company emphasizes innovation, sustainability, and employee development, offering a supportive work culture that values diversity and inclusion. Benefits include competitive compensation, comprehensive health coverage, retirement savings plans, paid time off, and employee discounts. Additional perks may include tuition assistance and wellness programs designed to support work-life balance. Growth Opportunities are abundant at US Foods, with pathways for advancement into senior customer service roles, sales positions, or operations management. Employees are encouraged to pursue professional development through internal training programs and mentorship opportunities, positioning them for long-term career success within the organization.