Job Overview The US Postal Service is seeking a motivated PSE (Postal Support Employee) Sales & Services/Distribution Associate for its Evanston, IL post office. This entry-level role combines customer-facing sales and service duties with essential mail distribution operations, playing a vital part in delivering reliable postal services to the community. As a PSE, you will support daily operations during peak periods, contributing to the smooth flow of mail and packages while providing excellent customer support. Key Responsibilities In this position, you will assist customers at the retail window by selling postage stamps, money orders, and shipping supplies, while processing payments accurately via cash, check, or card. You will sort, process, and distribute incoming and outgoing mail and packages according to USPS protocols, ensuring timely delivery. Additional tasks include operating postage machines, weighing parcels, providing mailing guidance, and maintaining a clean, organized workspace. During busy times, you may assist with bulk mailings, package pickups, and carrier support. Safety compliance and adherence to USPS procedures are critical, as is delivering high-quality service to meet customer expectations. Required Qualifications Candidates must be at least 18 years old and possess a high school diploma or equivalent. Basic computer literacy and familiarity with retail transactions are essential. No prior postal experience is required, but a valid driver's license may be needed for certain duties. Applicants must pass a background check, drug screening, and any required aptitude tests. Physical ability to stand for long periods, lift up to 70 pounds, and perform repetitive tasks in a fast-paced setting is necessary. US citizenship or permanent residency is required. Skills Strong customer service skills are paramount, along with attention to detail for accurate mail sorting and transaction processing. Effective communication helps in assisting diverse customers, while organizational abilities ensure efficient workflow. Basic math proficiency supports sales calculations, and teamwork fosters collaboration with postal staff. Adaptability to varying shifts and problem-solving skills handle unexpected challenges smoothly. Company Info The United States Postal Service (USPS) is a trusted federal agency delivering mail and packages to every address in America. With a rich history dating back to 1775, USPS employs over 600,000 dedicated professionals committed to universal service. In Evanston, IL, the post office serves a vibrant community, supporting local businesses and residents with reliable, affordable services. Benefits PSE employees enjoy competitive hourly wages starting around $19-$21, with opportunities for overtime pay. Benefits include paid training, federal holidays off, and accrual of paid leave. Eligible employees access health insurance, retirement plans through the Federal Employees Retirement System, and life insurance. Additional perks encompass employee assistance programs, tuition reimbursement, and discounts on USPS products. Growth Opportunities This role serves as an excellent entry point into USPS careers, with many PSEs advancing to career positions like City Carrier or Clerk after demonstrating performance. Ongoing training programs, leadership development, and promotional exams provide clear paths for progression. Join a stable organization offering job security and long-term career growth in public service.