Job Overview OneMCI, a leading provider of customer experience solutions, is seeking a dynamic Sales Supervisor I to join our team in Wichita, Kansas. In this pivotal role, you will lead a team of sales professionals, driving sales performance, fostering a high-energy sales culture, and contributing to the company's growth objectives. This position offers the opportunity to make a direct impact on business results while developing your leadership skills in a fast-paced environment. Key Responsibilities Supervise and motivate a team of sales representatives, setting clear performance goals and providing ongoing coaching to enhance individual and team productivity. Monitor sales metrics, analyze performance data, and implement strategies to achieve and exceed monthly, quarterly, and annual targets. Conduct regular team meetings, performance reviews, and training sessions to ensure alignment with company sales processes and best practices. Collaborate with sales managers and cross-functional teams to develop sales plans, forecast revenue, and address customer needs effectively. Handle escalated customer issues, manage pipeline reports, and utilize CRM systems to track leads and opportunities. Promote a positive work environment, recognize top performers, and drive continuous improvement in sales techniques and customer engagement. Required Qualifications Bachelor's degree in Business, Marketing, Communications, or a related field preferred; equivalent professional experience will be considered. Minimum of 2-3 years in sales roles, with at least one year in a supervisory or leadership capacity. Proven track record of meeting or exceeding sales targets in a competitive environment. Strong understanding of sales methodologies, CRM software (e.g., Salesforce), and key performance indicators. Skills Excellent leadership and team-building abilities with a hands-on management style. Superior communication and interpersonal skills to inspire teams and build client relationships. Analytical mindset for interpreting sales data and forecasting trends. Proficiency in Microsoft Office Suite, sales analytics tools, and customer relationship management systems. Ability to thrive in a target-driven setting with adaptability to shifting priorities. Company Info OneMCI is a global leader in delivering innovative customer engagement and business process outsourcing services. With a commitment to excellence, we empower businesses worldwide through cutting-edge technology and talented teams. Our Wichita office is a hub of collaboration and innovation, offering a supportive atmosphere for career advancement. Benefits We offer competitive compensation, comprehensive health insurance, dental and vision plans, 401(k) matching, paid time off, and employee assistance programs. Enjoy perks like performance bonuses, professional development stipends, and team-building events. Growth Opportunities Advance your career with clear paths to senior supervisory roles, sales management, and beyond. Benefit from ongoing training, mentorship programs, and leadership development initiatives designed to fuel your professional journey at OneMCI.