Job Overview The US Postal Service is seeking a motivated PSE (Postal Support Employee) Sales & Services/Distribution Associate at the Skokie Post Office in Skokie, Illinois. This entry-level position plays a vital role in delivering reliable postal services to the community, combining customer-facing sales duties with essential mail and package distribution tasks. As part of a dynamic team, you'll contribute to the smooth operation of one of America's most trusted institutions, serving residents and businesses with efficiency and professionalism. Key Responsibilities In this role, you will assist customers at the retail window by selling postage stamps, money orders, mailing supplies, and other postal products while providing accurate information on shipping options and rates. You will process incoming and outgoing mail, sort packages according to established procedures, and operate sorting equipment to ensure timely distribution. Additional duties include scanning and tracking parcels, handling registered mail, and maintaining a clean and organized work environment. You may also perform cashiering tasks, verify customer identities for restricted services, and resolve basic inquiries to enhance customer satisfaction. During peak periods, expect to assist with bulk mailings and special projects as needed. Required Qualifications Applicants must be at least 18 years old and possess a valid driver's license. A high school diploma or equivalent is preferred but not required. Basic math skills for handling transactions and weighing packages are essential. You should be able to pass a background check and drug screening, as well as lift up to 70 pounds repeatedly. Prior experience in retail, customer service, or warehouse operations is a plus but not mandatory, as comprehensive on-the-job training will be provided. Skills Strong customer service skills are crucial for interacting with diverse clientele in a fast-paced setting. Attention to detail ensures accurate sorting and processing of mail to prevent errors. Physical stamina is needed for standing for long periods, bending, and repetitive lifting. Effective communication helps in explaining services clearly and resolving issues promptly. Familiarity with basic computer systems for scanning and tracking is beneficial, along with a team-oriented mindset to collaborate with colleagues. Company Info The United States Postal Service (USPS) is a semi-independent federal agency founded in 1775, delivering mail and packages to every address in the nation. With over 600,000 employees, USPS handles billions of pieces of mail annually, employing innovative technologies while upholding a commitment to universal service. The Skokie Post Office serves the vibrant Chicago suburb, supporting local businesses and residents with dependable services. Benefits USPS offers competitive starting pay with opportunities for premium pay during holidays and peak seasons. Eligible employees enjoy federal benefits including health insurance, dental and vision coverage, life insurance, and a Thrift Savings Plan (401k equivalent) with employer matching. Paid vacation, sick leave, and 10 paid holidays per year are standard. PSE positions often convert to career roles, providing long-term stability and tuition assistance for further education. Growth Opportunities This PSE role serves as an excellent entry point into a stable career with USPS, where top performers can advance to permanent clerk, carrier, or supervisory positions. Ongoing training programs develop skills in leadership, specialized equipment operation, and management. Many employees progress through internal postings to higher grades with increased pay and responsibilities, fostering a clear path for professional growth within the organization.