Job Overview: As an Account Director at Forrester, a global leader in research and advisory services, you will spearhead strategic account management for key marketing and advertising clients. Based in Illinois, this full-time role involves cultivating long-term partnerships, maximizing client value through data-driven insights, and achieving ambitious revenue targets in a fast-paced, innovative environment. Key Responsibilities: Develop and execute tailored account strategies to upsell Forrester's research products and services, ensuring client satisfaction and retention. Lead cross-functional teams including sales, research analysts, and consulting experts to deliver customized solutions that address client challenges in marketing, advertising, and digital transformation. Conduct regular business reviews, identify growth opportunities, and negotiate contracts to expand account revenue by 20% annually. Represent Forrester at industry events, build executive-level relationships, and leverage market intelligence to position Forrester as the indispensable partner for B2B success. Collaborate with internal stakeholders to align client needs with Forrester's forward-thinking research agendas. Required Qualifications: Bachelor's degree in Marketing, Business, or a related field; MBA preferred. Minimum 8-10 years of account management or sales experience in marketing, advertising, or research services, with a proven track record of managing $1M+ accounts. Strong understanding of B2B marketing trends, digital advertising, and customer experience strategies. Skills: Exceptional relationship-building and negotiation abilities with C-suite executives. Proficiency in CRM tools like Salesforce, data analysis, and presentation software. Strategic thinking, problem-solving, and the ability to thrive in a metrics-driven culture. Outstanding communication skills, both written and verbal, with a client-centric mindset. Familiarity with market research methodologies and competitive landscapes in advertising and media. Company Info: Forrester is a premier research and strategy firm empowering leaders to make bold decisions that drive growth. With a focus on customer-obsessed strategies, technology trends, and B2B insights, we serve thousands of Fortune 1000 clients worldwide. Headquartered in Cambridge, MA, our Illinois office fosters collaboration and innovation in a supportive, high-performance culture. Benefits: Competitive compensation package including base salary, uncapped commissions, and performance bonuses. Comprehensive health, dental, and vision insurance; 401(k) matching; generous PTO and parental leave. Professional development stipend, wellness programs, and flexible work arrangements to support work-life balance. Growth Opportunities: Advance your career through Forrester's leadership development programs, mentorship from industry experts, and exposure to global projects. High performers can progress to Senior Director or VP roles, with opportunities to influence Forrester's product roadmap and thought leadership.