Job Overview: The United States Postal Service (USPS) is seeking a motivated PSE (Postal Support Employee) Sales & Services/Distribution Associate at the Addison Post Office in Addison, Illinois. This entry-level position plays a vital role in delivering exceptional customer service, processing mail and packages, and supporting distribution operations. As part of a dedicated team, you will contribute to the reliable delivery of mail and parcels that communities depend on daily. Ideal for individuals seeking stable federal employment with opportunities for growth within one of America's largest employers. Key Responsibilities: Greet customers with a friendly demeanor and assist with purchasing postage, stamps, shipping supplies, and money orders. Process incoming and outgoing mail, including sorting, canceling, and distributing letters, flats, and parcels according to established procedures. Operate sorting equipment, postage meters, and automated machines to handle high-volume mail flow efficiently. Provide information on postal products, services, and shipping options while resolving customer inquiries and complaints promptly. Perform distribution tasks such as loading and unloading mail from vehicles, culling mail for delivery routes, and maintaining accurate records of transactions and inventory. Ensure workplace safety by adhering to USPS protocols, maintaining a clean and organized work area, and properly handling hazardous materials if encountered. Collaborate with team members during peak periods to meet service standards and deadlines. Required Qualifications: Must be at least 18 years old and possess a high school diploma or GED. Valid driver's license may be required for certain distribution duties. Ability to pass a background check, drug screening, and postal exam. Physical ability to stand for extended periods, lift up to 70 pounds repeatedly, and work in varying temperatures. Basic math skills for handling transactions and no prior experience necessary as training is provided. Skills: Excellent customer service and communication abilities to interact effectively with diverse customers. Strong organizational skills and attention to detail for accurate mail sorting and processing. Ability to work independently or in a fast-paced team environment with a focus on efficiency. Proficiency with basic computer systems and point-of-sale equipment. Problem-solving skills to address operational issues and customer needs swiftly. Reliability and punctuality essential for shift work including weekends and holidays. Company Info: The US Postal Service is a trusted federal agency delivering over 181 million pieces of mail daily to 160 million addresses nationwide. With a rich history dating back to 1775, USPS employs over 600,000 dedicated professionals committed to connecting people, businesses, and communities through reliable postal services. Benefits: Competitive hourly wage starting around $19-$22, with opportunities for career progression to regular positions. Comprehensive federal benefits including health, dental, vision insurance, retirement plans (FERS with TSP matching), paid vacation, sick leave, and 13 paid holidays annually. Employee assistance programs, tuition reimbursement, and fitness/wellness incentives support work-life balance. Growth Opportunities: PSE roles serve as a gateway to permanent USPS careers, with many advancing to positions like City Carrier, Clerk, or Supervisor within 1-2 years based on performance and availability. Ongoing training programs, leadership development, and promotional exams provide clear paths for long-term advancement in a stable, recession-proof industry.