Job Overview: Risus Talent Partners is seeking a dedicated Customer Service Representative to join our team in Oregon. This full-time position focuses on providing outstanding service experiences to our valued clients while contributing to our company's reputation for excellence. The ideal candidate will be passionate about helping others and skilled at resolving inquiries efficiently and professionally in a fast-paced environment. Key Responsibilities: Handle incoming customer inquiries through multiple channels including phone, email, and chat platforms. Resolve customer complaints and issues with empathy, professionalism, and attention to detail. Process orders, returns, and account updates accurately while maintaining comprehensive records. Collaborate with internal teams to escalate complex issues and ensure timely resolutions. Maintain up-to-date knowledge of company products, services, and policies to provide accurate information. Monitor customer feedback and suggest improvements to enhance service quality and satisfaction levels. Required Qualifications: High school diploma or equivalent is required, with previous customer service experience preferred. Strong communication skills both verbal and written are essential for success in this role. Candidates must demonstrate problem-solving abilities and the capacity to handle challenging situations calmly and effectively. Proficiency with standard office software and customer relationship management systems is necessary. Skills: Active listening, conflict resolution, time management, multitasking, attention to detail, empathy, patience, adaptability, positive attitude, and teamwork are critical competencies for this position. Company Info: Risus Talent Partners is a respected staffing and recruitment agency committed to connecting talented professionals with meaningful career opportunities. We pride ourselves on building lasting relationships with both clients and candidates through personalized service and industry expertise. Benefits: This position offers competitive compensation, comprehensive health insurance coverage, retirement savings options, paid time off, and professional development opportunities to support your career growth. Growth Opportunities: Employees have access to ongoing training programs, mentorship initiatives, and clear advancement pathways within the organization, allowing for long-term career development and progression into leadership roles.