Job Overview Forest River Bus, a leading manufacturer of high-quality buses and commercial vehicles, is seeking a dynamic Inside Sales/Sales Support Representative to join our team in South Hutchinson, Kansas. This role is pivotal in supporting our sales operations, nurturing customer relationships, and driving revenue growth through proactive inside sales strategies and exceptional support services. You'll collaborate with sales teams, handle inbound inquiries, and ensure seamless order fulfillment in a fast-paced manufacturing environment focused on innovation and customer satisfaction. Key Responsibilities As an Inside Sales/Sales Support Representative, you will manage a high volume of customer inquiries via phone, email, and online platforms, providing product information, quotes, and solutions tailored to client needs. You will qualify leads, follow up on opportunities, and close sales for bus models including school buses, shuttles, and specialty vehicles. Responsibilities include processing orders, coordinating with production and logistics teams for timely deliveries, maintaining accurate CRM records, and generating sales reports to track performance and forecast trends. Additionally, you will support trade shows, prepare sales collateral, resolve customer issues promptly, and upsell complementary products to maximize revenue per account. Required Qualifications Candidates must have a high school diploma or equivalent, with an associate's or bachelor's degree in business, marketing, or a related field preferred. At least 1-2 years of experience in inside sales, customer service, or sales support within manufacturing, automotive, or transportation industries is required. Proven track record in a target-driven sales environment and familiarity with CRM software such as Salesforce or similar tools are essential. Strong communication skills, both verbal and written, along with the ability to multitask in a deadline-oriented setting, are mandatory. Skills Success in this role demands excellent interpersonal skills to build rapport with diverse clients, including school districts, transit authorities, and private fleets. Proficiency in Microsoft Office Suite, including Excel for data analysis and reporting, is crucial. You should possess solid negotiation abilities, a customer-centric mindset, and the resilience to handle objections effectively. Technical aptitude for learning product specifications and industry regulations, combined with organizational skills for managing pipelines and inventories, will set you apart. Attention to detail ensures error-free order processing and compliance with company standards. Company Info Forest River Bus is part of the renowned Forest River, Inc., a Berkshire Hathaway company, specializing in designing and producing durable, customizable buses for education, public transit, and commercial use. With a commitment to quality craftsmanship and innovation, we operate state-of-the-art facilities in South Hutchinson, KS, fostering a collaborative culture that values employee growth and work-life balance. Benefits We offer competitive compensation, comprehensive health, dental, and vision insurance, 401(k) with company match, paid time off, and employee discounts on Forest River products. Our benefits package also includes tuition reimbursement, professional development programs, and wellness initiatives to support your overall well-being. Growth Opportunities At Forest River Bus, we invest in your career progression with ongoing training, mentorship from sales leaders, and clear paths to advance into senior sales roles, account management, or sales leadership positions. Join a growing team where your contributions directly impact our market leadership and enjoy opportunities for recognition and promotion within a stable, industry-leading organization.