Job Overview Dollar Tree Stores is seeking a dedicated Customer Service Associate I to join our team in New Jersey. As a key member of our retail operations, you will deliver outstanding customer service, maintain store presentation, and contribute to a positive shopping experience in one of America's favorite discount retailers. This full-time position offers a vibrant workplace where your enthusiasm and reliability can shine, supporting daily store functions and helping customers find value every day. Key Responsibilities In this role, you will greet customers warmly upon entry, assist them in locating products, and answer inquiries about merchandise, pricing, and promotions. You will process transactions efficiently using point-of-sale systems, handle returns and exchanges with courtesy, and ensure compliance with company policies. Maintaining a clean and organized store is essential, including stocking shelves, facing products, and merchandising displays to enhance visual appeal. You will also support inventory management by receiving shipments, verifying accuracy, and rotating stock. Collaborating with team members to meet sales goals, resolve customer issues promptly, and uphold safety standards rounds out your daily contributions. During peak times, you may help with crowd control and promotional setups to keep operations smooth. Required Qualifications Candidates must be at least 18 years old and able to work full-time hours, including evenings, weekends, and holidays as scheduled. A high school diploma or equivalent is preferred but not required. Previous retail or customer-facing experience is a plus, though we provide comprehensive training for motivated individuals. You should be able to stand for extended periods, lift up to 40 pounds, and perform repetitive tasks in a fast-paced setting. Skills Strong communication skills are vital for interacting with diverse customers and teammates. You need a customer-centric mindset, with the ability to stay calm under pressure and solve problems creatively. Basic math proficiency for handling cash and inventory is essential, alongside attention to detail for accuracy in transactions and stocking. Team collaboration, time management, and adaptability to varying workloads will set you up for success. Familiarity with retail software or POS systems is beneficial. Company Info Dollar Tree Stores, a subsidiary of Dollar Tree, Inc., operates thousands of locations nationwide, offering everyday low prices on a wide range of products from household essentials to seasonal items. We're committed to making shopping fun and affordable, with a focus on community involvement and employee development. Our New Jersey stores are bustling hubs serving local neighborhoods with unbeatable value. Benefits We offer competitive hourly wages starting around $12-$15 depending on location and experience, plus performance incentives. Full-time associates enjoy comprehensive benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, employee discounts, and tuition reimbursement. Additional perks include flexible scheduling options and wellness programs. Growth Opportunities Dollar Tree promotes from within, providing clear paths to advancement such as Assistant Store Manager or Store Manager roles. We invest in your development through ongoing training, leadership programs, and mentorship. Many of our top leaders started on the sales floor, proving that dedication leads to rewarding careers in retail management and beyond.