Johnstone Supply is seeking a dedicated Light Commercial HVAC Inside Sales Professional to join our growing team in Palmer, Kansas. In this full-time role, you will serve as the primary point of contact for HVAC contractors and customers, providing expert product recommendations, technical support, and exceptional service to drive sales growth within the light commercial HVAC market. As an Inside Sales Pro, your key responsibilities will include responding to inbound calls and emails from customers, assisting with product selection, pricing, and availability, and processing orders accurately and efficiently. You will maintain strong relationships with existing accounts while identifying opportunities to expand business through upselling and cross-selling HVAC equipment, parts, and accessories. Daily tasks also involve staying current on industry trends, new products, and manufacturer updates to provide accurate technical guidance and support to customers with varying levels of HVAC expertise. Required qualifications for this position include previous inside sales or customer service experience, preferably within the HVAC, plumbing, or related wholesale distribution industries. Candidates should possess strong product knowledge of HVAC systems and components, excellent verbal and written communication skills, and the ability to build rapport quickly with contractors and business owners. Proficiency with CRM systems, order entry software, and Microsoft Office applications is essential, along with a high school diploma or equivalent and a valid driver's license. Ideal candidates will demonstrate a customer-first mindset, strong problem-solving abilities, attention to detail, and the capacity to thrive in a fast-paced sales environment. This role offers significant growth opportunities within Johnstone Supply, including advancement into outside sales, branch management, or regional leadership positions. Employees benefit from competitive compensation, comprehensive health insurance, retirement savings plans, paid time off, and ongoing training and professional development programs designed to support long-term career success. Johnstone Supply is a leading wholesale distributor of HVACR products with a strong commitment to customer service excellence and employee development. We foster a collaborative team environment where your contributions are valued and your professional growth is encouraged. Join us in Palmer, Kansas and become part of a company that invests in its people and provides the tools and support needed to succeed in the evolving HVAC industry.