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Customer Service Associate I

Dollar Tree StoresMS
This week
Full-timeField

Company

Dollar Tree Stores

Location

MS

Type

Full-time

Work Schedule

full time

Work Location

field

Job Description

Join Dollar Tree as a Customer Service Associate I in Mississippi, delivering exceptional service to shoppers in a fast-paced retail environment. Assist customers, maintain store presentation, and support sales goals full-time.

Full Description

Job Overview: Dollar Tree Stores is seeking a dedicated Customer Service Associate I to join our team in Mississippi. In this full-time role, you will be the friendly face of our discount retail chain, ensuring every customer enjoys a positive shopping experience while contributing to store operations and sales success. As a key team member in one of America's favorite value retailers, you'll thrive in a dynamic environment where no two days are the same. Key Responsibilities: Greet customers warmly upon entry and provide personalized assistance to help them find products quickly. Operate cash registers efficiently, process transactions accurately, and handle returns or exchanges with courtesy and speed. Maintain a clean, organized, and visually appealing store by stocking shelves, facing merchandise, and recovering the sales floor throughout your shift. Assist with inventory tasks, including receiving shipments, pricing items, and conducting cycle counts to ensure product availability. Promote store initiatives such as loyalty programs or seasonal promotions to drive sales. Support team efforts during peak hours, including opening and closing procedures, and report any safety or maintenance issues promptly. Collaborate with management to uphold company standards for customer satisfaction and operational excellence. Required Qualifications: High school diploma or equivalent preferred; prior retail or customer service experience is a plus but not required, as we provide comprehensive training. Must be at least 18 years old and able to work full-time hours, including evenings, weekends, and holidays. Basic math skills for handling cash and inventory are essential. Ability to stand for extended periods, lift up to 40 pounds, and perform repetitive tasks in a fast-paced setting. Reliable transportation to the Mississippi store location and a positive, can-do attitude are must-haves. Skills: Excellent communication and interpersonal skills to engage diverse customers effectively. Strong attention to detail for merchandising and cash handling accuracy. Multitasking prowess to juggle customer needs, stocking, and checkout duties seamlessly. Problem-solving abilities to resolve customer inquiries or issues on the spot. Team-oriented mindset with adaptability to varying workloads and schedules. Familiarity with point-of-sale systems is beneficial. Company Info: Dollar Tree Stores, a subsidiary of Dollar Tree, Inc., operates thousands of locations nationwide, offering everyday low prices on a wide variety of products from household essentials to party supplies. We're committed to making shopping fun, affordable, and convenient for budget-conscious families. With a focus on associate development and community involvement, Dollar Tree fosters a supportive culture where hard work is rewarded. Benefits: Competitive hourly pay, comprehensive health, dental, and vision insurance for full-time associates after eligibility. Paid time off, 401(k) retirement savings with company match, and employee discounts. Access to ongoing training programs and career advancement paths within the Dollar Tree family of brands. Growth Opportunities: Start as a Customer Service Associate I and advance to roles like Lead Associate, Assistant Store Manager, or Store Manager with proven performance. We promote from within, offering leadership training and opportunities across our expansive network of stores. Build a rewarding retail career with Dollar Tree today.

Key Skills

Customer ServiceCash HandlingRetail SalesMerchandisingTeam Collaboration